Accountability and Performance Update – Apr 8-14, 2024

How Do We Create Systems to Support the Use of Evidence?

Administration on Children & Families, US HHS

There is a growing body of research that suggests investment is needed in “evidence-using systems” that facilitate the use of evidence. Such systems, or interventions, to facilitate evidence use span from linear (i.e. traditional dissemination efforts) to relational (i.e. fellowships or research-practice partnerships) and systems (i.e. leadership, infrastructure) approaches.

Response to Response Times

Barrett & Greene

When it comes to many vital public services, including police, fire and EMS, one of the primary – and sometimes the only – performance measurement that people use is response time. On the surface, this makes a lot of sense. . . . All that said, however, response times are often misunderstood. Sometimes, when they are overemphasized, they can actually lead to emergencies themselves.

New York City’s TrashStat

The New Yorker

On Thursday mornings, New York City Sanitation Commissioner Jessica Tisch attends a meeting called Trash Dash. Whereas CompStat involves meetings about changes in crime stats—murders, shootings, and robberies—Trash Dash involves Sanitation brass grilling lower-ranked officers about missed collections, dirty conditions, and street-sweeping efficacies. 

D.C. Police Opens ‘Real-Time Crime Center’

Washington Post

D.C. police opened the Real-Time Crime Center, the 24-hour staffed nerve center where police watch live video feeds from numerous locations and coordinate responses. 

Quantum Leaps in Public Sector Performance?

Governing

Deloitte Center for Government Insights’ Government Trends of 2024 report concludes that AI and other technologies alone aren’t sufficient. True transformation necessitates a more holistic approach, one that combines technological innovation with process reinvention, human-centered design, behavioral insights and cross-sector collaborations.

AI, Analytics, Data and Baseball: Moneyball 2.0

Washington Post

Is Fredrick Taylor back in fashion? Improving baseball performance via Driveline involves video analysis that breaks down individual muscles and movements by the inch. Hardware (bats and balls) is equipped with software (sensors) that tracks every baseball action and renders them into equations that measure force and torque. A fun article to start off baseball season!

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