Welcome to ASPA-CAP
Welcome to the Center for Accountability and Performance website! CAP aims to improve the practice of public service by helping Public Administration and Nonprofit professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing, and research into best practices in Performance Management.
Please browse the website to learn more about CAP.
Author Archives: aspacap
Massachusetts Needs a Performance Framework Pioneer Institute (Joe Staruski) Many states have made tremendous progress toward government efficiency and effectiveness by setting goals and tracking their progress. Massachusetts tried making a performance structure, but in 2014 it was discontinued. Today, the … Continue reading
A Missed Opportunity Government Executive (Shelley Metzenbaum) Federal agencies’ quarterly performance updates, short- and long-term strategic plans, and annual performance reports deserve more attention. Six-Month Update on Federal Customer Experience Executive Order OMB Federal CX Team; Performance.gov Over the past six … Continue reading
Does Strategic Planning Improve Organizational Performance? Public Administration Review (Bert George, Richard Walker, Joost Monster) This article undertakes a meta-analysis of 87 correlations from 31 empirical studies and asks, Does strategic planning improve organizational performance? A random-effects meta-analysis reveals that strategic … Continue reading
Understanding Goal Formation in Strategic Public Management Public Management Review (John Bryson) Organizational goals lie at the heart of strategic public management. While research has centered on the performance impact of organizational goals and goal clarity, the field remains unclear … Continue reading