Category Archives: Uncategorized

Massachusetts Needs a Performance Framework Pioneer Institute (Joe Staruski) Many states have made tremendous progress toward government efficiency and effectiveness by setting goals and tracking their progress. Massachusetts tried making a performance structure, but in 2014 it was discontinued. Today, the … Continue reading →

A Missed Opportunity Government Executive (Shelley Metzenbaum) Federal agencies’ quarterly performance updates, short- and long-term strategic plans, and annual performance reports deserve more attention. Six-Month Update on Federal Customer Experience Executive Order OMB Federal CX Team; Performance.gov  Over the past six … Continue reading →

Does Strategic Planning Improve Organizational Performance? Public Administration Review (Bert George, Richard Walker, Joost Monster) This article undertakes a meta-analysis of 87 correlations from 31 empirical studies and asks, Does strategic planning improve organizational performance? A random-effects meta-analysis reveals that strategic … Continue reading →

Understanding Goal Formation in Strategic Public Management Public Management Review (John Bryson) Organizational goals lie at the heart of strategic public management. While research has centered on the performance impact of organizational goals and goal clarity, the field remains unclear … Continue reading →

The ASPA Center for Accountability & Performance has been targeted by scammers! If you get a text congratulating you as a recipient of a CAP award and to call a certain person and number to claim “a total cash award … Continue reading →