Using Data to Improve Program Delivery: A Case Study

U.S. Department of Commerce

Improving program data practices is one of many aims of the Commerce Data Governance Board (CDGB). To support bureaus in their evidence-building practices, the CDGB chartered the Metrics Working Group in August 2022.The Metrics Working Group was specifically set up to uncover obstacles and explore pathways for improving the use of data for program design, delivery, and evaluation.

Opportunities for Improving Management when Budgeting

IBM Center for The Business of Government

In this report, author Steve Redburn outlines a series of challenges and opportunities for using the federal government’s budget processes to improve results in numerous management areas, including technology, analytics, and shared services. It includes specific, practical recommendations for action.

Local Benchmarking Without Finger Pointing

Barrett & Greene

North Carolina’s long-standing benchmarking efforts have been built on the idea of constructive comparison. For many years, the UNC School of Government benchmarking initiative, which has been a model for others since its inception in 1995, was led by well-known authority in the field, David Ammons. New director, Obed Pasha, took over about a year and a half ago. This article and webinar update efforts to date.

16 Habits of Highly Effective Governments

IBM Center for The Business of Government

This two-part summary of insights from Drs. Praja Trivedi and Marc Holzer distill their decades of scholarship and practice on improving government performance in the U.S. and internationally. It is the basis for their proposed “Government Performance Management System” and the Commonwealth Secretariat’s Generally Accepted Performance Principles.

Part 1: Habits #1-#4

Part 2: Habits #5-#16

What Do We Mean by “Evidence?”

Results for America

Results for America is sharing new definitions of “evidence-based” and “evidence-building” that it believes will help pay the way for governments to more clearly and effectively shift dollars to what works and deliver better results for all. It includes both definitions and examples. 

Maryland State Plan 2024

LinkedIn Blog Post

Twelve months into his administration, Maryland Governor Wes Moore rolls out a State Plan via a townhall videocast to an audience of more than five thousand state employees that details the plan’s ten priorities. It is the state’s first statewide plan in a decade.

Resource of the Week:  UNC Benchmarking Dashboard

Established in 1995, the North Carolina Benchmarking Project allows municipalities to compare their service and performance trends with other participating units. The Benchmarking 2.0 dashboard, launched in 2022, streamlines data collection and analysis and expands opportunities for robust peer-to-peer conversations and best-practice development.