Accountability and Performance Update – June 3-9, 2024

How the DATA Act Came About

Governing

What made it possible to pass the Digital Accountability and Transparency Act of 2014? What made it effective? How can we replicate its success in a rapidly changing data landscape? One of its advocates, Amy Edwards Holmes, recounts the story.

A Field Guide for Financing Integrated Data Systems & Evaluation

National Academy of Public Administration

NAPA has launched an effort to produce a plain-language field guide that is widely accepted and understood by agencies across all levels of government, providing an easy-to-use roadmap for financing integrated data systems and evaluation projects that can sustain an audit.

How Nashville Learned to Share Data Across Agencies

Governing

Too often, an agency’s transactional software results in users not having visibility into enterprisewide data that would help them fashion more effective solutions. Enterprise technology, when well utilized, provides a platform for problem solving, coordination and communication, which helps officials and residents alike access and visualize intersecting issues.

OMB Has Taken Action to Implement Cross-Agency Priority Goals for Customer Experience

U.S. Government Accountability Office

GAO reviewed OMB and selected federal agencies’ efforts to improve federal customer experience. This report addresses (1) actions taken by OMB and selected High Impact Service Providers to implement federal customer experience improvements; (2) how well OMB facilitated interagency collaboration related to the five customer life experiences; and (3) the extent to which OMB has overseen and assessed progress on Cross-Agency Priority goals to improve federal customer experience.

Produce Results or Lose Funding

RouteFifty
Utah Gov. Spencer Cox’s message to a room full of homelessness advocates, providers and policymakers: Utah’s homeless system is in for some changes — changes to make sure homeless service providers are producing results toward the state’s goal of reducing homelessness. And if they don’t? They could lose public funding. 

Driving Performance at Brazil’s National Agency for Water and Basic Sanitation

Organization for Economic Cooperation and Development

The organizational culture, behavior, actions and governance demonstrated by a regulatory agency for pubic utilities affect how they oversee and perform. OECD’s Performance Assessment Framework was used to assess Brazil’s National Agency for Water and Basic Sanitation and offers recommendations for improvement.

Resource of the Week: Strategic Foresight for US Grand Strategy

Aerospace Corporation

This pilot study demonstrates that structured foresight approaches can strengthen the nation’s ability to develop U.S. National Grand Strategy, which will allow it to better shape and navigate toward its aspirational futures.

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