Five Areas to Improve Government Performance Using AI

IBM Center for The Business of Government (Dan Chenok)

The beginning of a new administration provides a unique opportunity to ask fundamental questions about current government programs, and how agencies can optimize their use of limited resources with solutions like AI and shared services. Drawing on research into practices that have proven effective, new leaders can leverage AI — along with business process expertise and strategic industry partnerships — to have a high and early impact on government efficiency and productivity. Such actions can be taken in five areas.

Public Health Workers Lack Crucial Data Skills

MeriTalk

Public health workers need improved data analytics skills, according to a recent Government Accountability Office (GAO) report that highlights a gap in the health workforce’s ability to better address public health needs and disparities. 

Improving Government Productivity: A Systemwide Approach

McKinsey & Co.

“In this article, we discuss a systematic approach to improving productivity by using three strategies that have been effective in both public and private sector organizations. While we point to specific examples from the United Kingdom and from the private sector, we suggest that the overall approach proposed here would apply to most public sector organizations.”

Resource of the Week:  Better Government Lab

Georgetown University/University of Michigan

Better Government Lab evaluates what works in government—generating credible evidence to increase government effectiveness and make public services and programs more accessible.