Harnessing Data and Analytics for Decision Making

RouteFifty

The adoption of process automation and artificial intelligence offers an opportunity to enhance efficiencies across both back-office functions and resident-facing services. In government administration, automation can take on repetitive, time-consuming tasks such as grant processing, procurement and compliance reporting — freeing up staff to focus on higher-value activities that require human judgment.

Resource of the Week:  Work Simplification Manuals

David Deek’s Governance Cybernetics Blog

What happened to the Eisenhower-era process improvement manuals that transformed federal efficiency during the 1940s-1960s? This blogger is collecting these materials from musty libraries and posting them on line in order to improve performance.