Reclaiming the Gift of Performance Measurement
LinkedIn (Njeri Faith)
This article brings out the deeply human roots of performance measurement -long before KPIs and dashboards. It reminds us that measurement began with instinct and learning, not judgment. [Editor’s Note: a bit of marketing, but this is a beautiful essay!]
Using Data & AI to Make Cities More Efficient & Effective
RouteFifty (Commentary)
If the public sector wants to operate at peak performance, it must harness its data and deploy it across all its functions. Cities across the world are showing what is possible.
Barrett & Greene (Commentary)
“Efficiency” that is centered only around cost savings, without consideration of effectiveness, doesn’t lead to “more and better” service, especially within public agencies.
Pivotal Role of AI in Performance Management
BetterWorks
Managers, tasked with balancing performance evaluations alongside their own responsibilities, frequently struggle to deliver high-impact feedback and guidance. These challenges highlight a pressing need for innovation — and artificial intelligence (AI) in performance management is stepping in to fill the gap.
ASPA Center for Accountability & Performance 