Making Better Use of Data

Governing

Without more certainty about the fate of specific federal funding streams, state governments do not have sufficient information to act in many cases. Nonetheless, there are immediate steps that they can take to be prepared for making budget decisions when the effect of these federal funding changes becomes clearer.

Government-Citizen Interaction in Public Service Performance Assessments

Public Administration

Performance measurement and government‐citizen interactions have been traditionally studied separately in public administration scholarship. To bridge this gap, this article integrates these two bodies of literature, proposing a typology of approaches to government‐citizen interactions in public service performance assessment and highlighting their features.

Analysis of New Public Management and Performance Based Budgeting

Journal of the Knowledge Economy (gated article)

This is a case study of the connection between New Public Management and Performance Based Budgeting as applied in a Chinese Ministry (a stilted English translation, but with conclusions that parallel Western experiences).

Performance Rankings Distracts Attention to Underlying Performance Data

Public Management Review (open access article)

Performance information is often presented in a ranked format. Rankings aggregate a multitude of performance dimensions into an overall score. Simultaneously, rankings may constrain cognitive processing of performance information because they distract users’ attention away from the information underlying the ranking calculation.

How Three Global Organizations Are Measuring Impact

Centre for Public Impact (34:52 minutes – podcast)

This episode of CPI’s Reimagining Government podcast discusses Impact – what it means to different people, how organizations around the globe are measuring impact, and the role legacy should play in measuring impact.