Ten Tips for Better Performance Management

Barrett & Greene

During the last three (plus) decades, Katherine Barrett and Richard Greene have seen a number of flaws crop up in the performance management functions of cities, counties and states. Some of these are obvious — like the problems caused by low quality data — others are not. This article sums up ten tips that they believe can be useful for entities that covet success in this discipline.

Validating Social Security’s Performance Metrics

NextGov

Social Security Commissioner Frank Bisignano has agreed to have the agency’s inspector general audit SSA’s performance data and to publicly report a broader list of data, Senator Elizabeth Warren, D-Mass., said after meeting with the longtime financial services businessman who took over the agency in May.

Tracking Educational Performance

Washington Post           

What are the best ways to measure whether an education system is preparing students for life after high school? That’s a difficult question to answer because of a lack of quality data. But thanks to the National Governors Association, that could soon change. NGA Chair Jared Polis, Governor of Colorado is releasing a report detailing a roadmap to collect data and measure performance.

Building an Evidence Engine

Public Administration Review

This article discusses how the U.S. General Service Administration’s Federal Acquisition Service developed and sustained a framework to collect and transform data into reliable evidence to inform decision-making – that is, how it created an “evidence engine.”