Author Archives: aspacap

Finding Leading vs. Lagging Indicators LinkedIn (Ayca Tumer Arikan) In many cases, key performance indicators tell us what happened, but not what’s going to happen. The real power in measurement lies in having leading indicators that predict results before they … Continue reading →

Responding to Response Times Barrett & Greene For emergency services, every moment can spell the difference between a minor incident and a crippling injury or a death. To the general public, fast response times are the most tangible evidence that … Continue reading →

Strengthening Performance Management Barrett & Greene Here’s a recap of Do’s and Don’ts in strengthening performance management systems, based on the last Urban Institute report by the late Harry Hatry. They a grouped into five categories!  11 Data Champions What … Continue reading →

AI Auditing AI – Toward Digital Accountability ASPA-CAP Webinar (Wed., Oct 22, 1 p.m. Eastern) As AI increasingly influences critical areas such as policing, hiring, health care, finance and cybersecurity, traditional oversight struggles to keep pace with the speed and … Continue reading →

NonProfits Have an RCT Problem Stanford Social Innovation Review (open access) Randomized controlled trials are touted as the benchmark for evaluating social programs. The social sector should focus instead on an improvement orientation to evaluating performance.