Welcome to ASPA-CAP
Welcome to the Center for Accountability and Performance website! CAP aims to improve the practice of public service by helping Public Administration and Nonprofit professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing, and research into best practices in Performance Management.
Please browse the website to learn more about CAP.
Author Archives: aspacap
Accountability and Performance Update – Nov 24-30, 2025
Measuring Trust in Collaborative Governance PATimes (Denis Hendrix) Trust is not a one-time achievement; it’s a moving target. It evolves, matures, or erodes based on experience and consistency. Hendrix’s Collaborative Governance Trust Model recognizes trust as a dynamic quality built on … Continue reading
Posted in Uncategorized
Comments Off on Accountability and Performance Update – Nov 24-30, 2025
Accountability and Performance Update – Nov 17-23, 2025
Learning Agendas Bring Evidence Into Policymaking Federation of American Scientists Evidence-based policymaking is not just about policy that draws on science, it’s about how decisions are made, evaluated, and improved over time. Learning agendas are a set of high-priority questions developed … Continue reading
Posted in Uncategorized
Comments Off on Accountability and Performance Update – Nov 17-23, 2025
Accountability and Performance Update – Nov 10 – 16, 2025
Four Ways to Measure Progress LinkedIn – Stacey Barr (Australia) Leaders know how essential it is to demonstrate if the time, money and effort being spent is having the intended impact on the organisation’s success. Using these four types of … Continue reading
Posted in Uncategorized
Comments Off on Accountability and Performance Update – Nov 10 – 16, 2025
Accountability and Performance Update – Nov 3 – 9, 2025
Finding Leading vs. Lagging Indicators LinkedIn (Ayca Tumer Arikan) In many cases, key performance indicators tell us what happened, but not what’s going to happen. The real power in measurement lies in having leading indicators that predict results before they … Continue reading
Posted in Uncategorized
Comments Off on Accountability and Performance Update – Nov 3 – 9, 2025
Accountability and Performance Update – Oct 27-Nov 2, 2025
Responding to Response Times Barrett & Greene For emergency services, every moment can spell the difference between a minor incident and a crippling injury or a death. To the general public, fast response times are the most tangible evidence that … Continue reading
Posted in Uncategorized
Comments Off on Accountability and Performance Update – Oct 27-Nov 2, 2025
