Category Archives: Uncategorized

Harry Hatry’s Contribution to Performance Measurement: A Review of 55 Years of His Work Japanese Journal of Evaluation Studies Professor Hiraki Tanaka, a Japanese performance management specialist, has written an article highlighting the contributions of Harry Hatry to the field … Continue reading →

The Hidden Cost of Performance Management Public Performance & Management Review (Suho Ji et al) Performance management can have unintended dysfunctional consequences. When faced with performance appraisals, organizations often reduce their efforts on unmeasured performance dimensions, a phenomenon known as effort … Continue reading →

AI, Bureaucratic Discretion, and Accountability PATimes (Josemaria Salazar) Accountability that was once reserved for public institutions and officials is now grounded in algorithmic decision-making. Who audits the code? Who ensures that marginalized populations are not unfairly denied services by predictive systems? … Continue reading →

Harnessing Data and Analytics for Decision Making RouteFifty The adoption of process automation and artificial intelligence offers an opportunity to enhance efficiencies across both back-office functions and resident-facing services. In government administration, automation can take on repetitive, time-consuming tasks such … Continue reading →

Strategic Planning Webinar National Center for Public Performance (55 minutes) This episode of NCPP’s Let’s Talk Performance Webinar is on Strategic Planning for Small Communities. Dr.  Stephanie Davis explains how to create effective strategies tailored to the unique needs of small communities. With … Continue reading →