Accountability and Performance Weekly – April 26-May 16

Performance Management
Yes, Obama’s Management Agenda Is Different From George W. Bush’s
Charles Clark, Government Executive
Current goal is to drive results by focusing on strategic objectives, not narrower programs, OMB performance officer says.

The Federal Government Doesn’t Need Any More Big Ideas
Eric Katz, Government Executive
Federal managers should move away from promoting performance reforms as cost-saving initiatives and instead focus on indicators that can draw the excitement of Congress and the White House.

Four Actions to Better Integrate Performance into Budgeting
John Kamensky, Business of Government
Reformers have promoted the notion of performance budgeting since it was introduced by the 1949 Hoover Commission. Major initiatives have been attempted and incremental progress has been achieved. But not enough has happened.

Efficiency/Reorganization
Trending Everyday: Business Process Reengineering
InnovateGov
This article summarizes the framework provided by GAO for making a decision to pursue reengineering efforts.

Innovation
OPM Innovation Lab Can’t Say If It’s Actually Helpful, GAO Finds
NextGov
An innovation lab at the Office of Personnel Management isn’t taking enough steps to ensure its innovative work is having a real impact on agency culture and performance.

OPM and Innovation Challenges
DorobekInsider
GAO’s report notes that innovation is critical as the world changes quickly and agencies work to accomplish their missions
Innovation, More than a Buzzword? An Idea Revolution?
DorobekInsider
Philadelphia is embracing more than just the term innovation; they’ve just graduated the first class from the Municipal Innovation Academy.

Open Government
The DATA Act Passes: 3 Takeaways and Interactive Timeline
Jason Shueh, Government Technology
President Obama signs bill to turn all federal expenditures into open data. Implementation will be phased into a year-by-year approach.

The DATA Act and Transparency: 4 Ways that Industry Will Benefit
Dan Chenok, Business of Government
Greater focus on transparency of public sector spending data will help improve the functioning of government in multiple ways. Industry can benefit by helping government to implement this important management statute well.

Implementing the DATA Act: Encouraging Signs
John Kamensky, Business of Government
President Obama has said he will sign new legislation that will have far-reaching effects on federal agencies and hundreds of thousands of recipient of federal funds – grantees, contractors, universities, non-profits, states, and localities.

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Accountability and Performance Weekly – April 12-25

Performance Management
10 Key Questions for Launching an Effective Government Program
Patrick Mallory, Governing
Keeping these lessons in mind can improve the chances of success for any public-sector initiative.

The Secret Sauce of Effective Progress Reviews
John Kamensky, Business of Government
Agency chief operating officers are required to conduct quarterly progress reviews on priority goals. Sometimes called “PerformanceStat” meetings, they can be effective problem-solving sessions or terrifying blame games.

Decision-Making Tools for Better Outcomes
InnovateGov
Strategic planners can learn a model for applying specific tools to varying types of decisions.

Collaboration
Why Data Sharing Is the Future of Government
Ross Gianfortune, Government Executive
Communication across all levels of government will be key to accomplishing the collective mission.

3 Tips for Effective Interagency Collaboration
Clare Gallaher, Government Executive
In the territorial push for resources, sharing can be a hard sell.

Innovation
The Most and Least Innovative Federal Agencies
Kellie Lunney, Government Executive
Federal employees rank NASA at the top of the list, and Homeland Security at the bottom.

Feds see innovation decline within government
Andy Medici, Federal Times
Support for innovation is declining across the government, according to a report by the Partnership for Public Service.

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Accountability and Performance Weekly – March 23-April 11

Performance Management
Good-Government Gurus Embrace, Expand on Obama Management Agenda
Charles Clark, Government Executive
President Obama’s recently revitalized second-term management agenda earned a thumbs-up from a quartet of private and nonprofit reform advocates during a congressional hearing.

Agencies Set New Priority Goals
John Kamensky, Business of Government
Last month, the White House publicly released a list of 92 priority goals that agencies have committed to achieve by the end of 2015. They also named individuals responsible for implementing these goals, as required by law.

Identifying and managing troubled projects
Benjamin Knopf and Brian Gagnon, Federal Computer Week
Research shows that early problem identification and escalation are crucial to project success, yet the warning signs are all too often overlooked.

Analytics/Evaluation
The role of a Chief Evaluation Officer: An interview with Demetra Nightingale, Chief Evaluation Officer, U.S. Department of Labor
Andy Feldman, GovInnovator Blog
For public agencies at the federal, state or local levels that want to strengthen their evaluation capacity, creating a Chief Evaluation Officer role can be an important step.

Got Big Data? First Define Your Big Question
Robert Behn, Government Executive
Simple, yet analytical, data thinking can reveal the size of the problem.

Efficiency/Reorganization
Are agencies doing enough to weed out redundant programs?
Jack Moore, Federal News Radio
Three years after the Government Accountability Office first reported that federal agencies were managing a maze of potentially duplicative federal programs, the watchdog agency has added nearly a dozen more areas to its tally of duplication and overlap.

Innovation
Innovation Australian-Style
John Kamensky, Business of Government
Innovation seems to be a big deal in governments around the world. But the Australian Public Service developed a formal action plan for innovation in 2011 and is rolling out a series of initiatives that are building the use of innovation into the government’s institutional framework.

New Report: A Guide for Innovative Public Servants
Gadi Ben-Yehuda, Business of Government
A new report offers guidance to government executives and innovators and finds that they are already changing how agencies operate and deliver services.

Open Government
4 Tips for Crowdsourcing Federal Projects
Alan Pentz, Government Executive
How to set up a public forum for innovative ideas and technology.

Senate passes Data Act
Adam Mazmanian, Federal Computer Week
The version differs from the one the House passed in November, but lawmakers are confident the legislation will soon be going to the president.

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2014 CAP Awards

American Society of Public Administration 

Center for Accountability and Performance

2014 Awards

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Joseph W. Wholey Distinguished Scholarship Award – Dr. David N. Ammons

This award is presented annually to an individual(s) for outstanding scholarship on performance in public and nonprofit organizations. The individual(s) must provide a significant contribution to advancing knowledge in a scholarly journal about the development, implementation, use and impact of performance measurement.

Article Selected:  “Signs of Performance Measurement Progress Among Prominent City Governments” (Public Performance Management and Review, June, 2013)

Dr. Ammon’s his article assesses the use of what was referred to as “higher-order” performance measures in municipalities and the extent to which using these higher-order performance measures led to improved performance.  The article was considered to be noteworthy in its attention to further advancing the application of performance information and trying to determine whether it was worth the implementation in terms of achieving greater performance.  The lessons learned and evidence provided are considered useful to advancing the application of performance information in a way that can help other practitioners who might be asking similar questions when designing their own performance system.

Dr. Ammons is the Albert Coates Professor of Public Administration and Government at the University of North Carolina, Chapel Hill.  He writes and teaches about performance measurement, benchmarking, and productivity improvement in local government.

His books on local government management include Municipal Benchmarks (M.E. Sharpe, 2012), Tools for Decision Making: A Practical Guide for Local Government (CQ Press, 2009), and Leading Performance Management in Local Government (ICMA, 2008). 

His articles have appeared in Public Administration Review, American Review of Public Administration, Public Performance and Management Review, State and Local Government Review, Administration and Society, Review of Public Personnel Administration, and other public affairs journals.

 Dr. Ammons has served on the National Performance Management Advisory Commission, the National Council of the American Society for Public Administration (ASPA), and the Executive Council of the National Association of Schools of Public Affairs and Administration (NASPAA). He was elected as a fellow of the National Academy of Public Administration in 2006. Ammons earned a Ph.D. from the University of Oklahoma.

Award committee chaired by Dr. Richard Beck, U.S. Department of the Interior.


 

(Below:  John Kamensky, CAP Chair, is presenting Harry Hatry Performance Measurement and Management Practice Award to Jeffrey Tryens, who is skiing on Mt. Hood in Oregon, via iPhone speakerphone).Image

Harry Hatry Distinguished Performance Measurement and Management Practice Award – Jeffrey Tryens

This award is presented annually to an individual whose outstanding teaching, education, training, and consultation in performance measurement and management has made a significant contribution to the practice of public administration.

Jeffrey Tryens has had a long and distinguished career in public service and has made many significant contributions to the work of managing state and local government on the basis of measurement and proven performance.

Most recently, he serviced as deputy director for Performance Management in the Mayor’s Office of New York City.  In that role, he oversaw work to build on and improve the utility of New York City’s Mayors Management Report a one-of-a-kind document among American cities, which has needed to evolve with times.

Prior to his service in New York City, he was the founder and CEO of Measures Matter, which focused on strategic planning and metrics.  His clients included Metro (Portland, OR), the Columbia River Gorge Commission and the government of South Australia. 

Tryens was intimately familiar with the ethos of South Australia having spent over a year there, designing and leading the community engagement process for implementing South Australia’s strategic plan.  His work there has also been influential on entities in the United States that have made similar efforts. 

In addition, for a ten-year period from 1995 to 2005, he was director of the Oregon Progress Board, which was the state government board responsible for oversight of the State of Oregon’s strategic vision. 

Tryens holds an MPA in public administration from Harvard University’s Kennedy School of Government.

Award committee chaired by Richard Greene, Barrett and Greene, Inc.


 

(Below:  John Kamensky presents the CAP Organizational Leadership Award to CountyStat Director, Dave Gottesman, Montgomery County, MD).

 

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CAP Organizational Leadership Award – CountyStat Program, Montgomery County, Maryland

This award is presented annually to an organization, to recognize outstanding applications of a systems approach to performance measurement that has resulted in a culture change, sustained improvements, and demonstrated positive effects on government performance and accountability.

Montgomery County is located in the Washington DC suburbs and has an incredibly diverse population.  CountyStat, a very well established, traditional PerformanceStat model has been hard at work for the last several years creating a data and results driven culture. Led by their County Executive Ike Leggett, CountyStat has been tackling issues that impact the quality of services provided by the county, public safety, academic excellence, safe housing, transportation and more.  Most decisions from a policy and legislative perspective are first vetted through the rigors of CountyStat.  The results are undeniable – including a 68 percent reduction in pedestrian fatalities, $46 million dollars in overtime cost avoidance, the proliferation and increase of affordable housing stock year over year in one of the most competitive housing markets – and this just scratches the surface of their overall impact on the county. 

A visit to their website allows users to see reams and reams of performance reports that reflect the good work and the results of CountyStat. Perhaps the most compelling aspect of the CountyStat program is their role as a convener for other data driven initiatives.  CountyStat Director, Dave Gottesman, brings together a regular group of metro-area performance managers to discuss best practices, standardize outcome measure and leverage their collective programs.  Montgomery County provides a true example of the type of work we should expect from our awardees. 

Award selection committee chaired by Beth Blauer, Socrata.

 


 

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Accountability and Performance Weekly – March 15-21

Performance Management
Chris Mihm, Managing Director for Strategic Issues, GAO
Federal News Radio
How the President’s Management Agenda reflects GAO’s work to identify high-risk issues and areas of duplication, fragmentation, and overlap.

Using “C-Stat” in Colorado to drive results-focused human services: An interview with Ki’i Powell, Performance Management Director, Colorado Dept. of Human Services
Andy Feldman, GovInnovator Blog
C-Stat is a strategic management strategy launched in 2012 by the Colorado Department of Human Services. Each of the five offices within CDHS collects performance data on a regular basis and examines those data in monthly C-Stat meetings.

Analytics/Evaluation

Mapping a More Participatory Government
Gadi Ben-Yehuda, Government Executive
From federal spending to broken streetlights, layered data helps citizens.

Collaboration
The budget and interagency collaboration
Ron Sanders, Federal Times
‘Next level’ interagency collaboration requires a management infrastructure that enables it.

Efficiency/Reorganization
Transforming mission and support services in government: An interview with Judy England-Joseph, Partnership for Public Service
Andy Feldman, GovInnovator Blog
The Partnership for Public Service recently released a report describing how agencies and jurisdictions are using consolidated and shared services to improve efficiency, results and customer service.

Innovation
Assessing Innovation Strategies
InnovateGov
The Ash Center for Democratic Governance and Innovation at Harvard recently published a 3-part miniseries that explores the process of city innovation and provides instruction to public officials seeking to promote and support these efforts locally.

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