Accountability and Performance Update – July 7-13, 2025

Toward Purposeful Strategic Planning

Science Direct (Bert George)

Research on strategic planning crosses disciplines ranging from management and public administration to healthcare, urban planning and sustainability. This fragmentation has resulted in research silos, with little interaction between disciplines. Integration across disciplines is needed to understand the various purposes strategic planning can serve.

Strategic Approach to Performance Info

Marc Robinson Blog

The approach to performance information must be highly strategic. To succeed, it needs to be built on a recognition of two fundamental realities. Firstly, there are considerable limits to our ability to measure and analyze the effectiveness and efficiency of expenditure. Secondly, producing more performance information does not mean that the information will be used.

A Caveat on Federal Performance Management Systems

Government Executive (Op-Ed by Howard Risher)

The work of thousands is not suited to relying on annual performance goals. There are two large groups – highly educated knowledge workers and a related group where work assignments are based on proven individual skills. The latter group developed their unique skills through their job experience. With both groups it’s not possible to rely on performance goals. 

Resource of the Week:  Peak Performance: Denver’s Peak Academy

Governing Books

Peak Academy, the coaching and innovation program Denver Mayor Michael Hancock created in 2011 to teach frontline city employees how to tackle small problems and deliver big results. In four years, Peak Academy trained 5,000 government staff in the fundamentals of lean manufacturing and other process management techniques. This 2016 book is an in depth case study.

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Accountability and Performance Update – June 30 – July 6, 2025

No Better Way to Manage Performance

Government Executive (Op-Ed – Howard Risher)

The U.S. Office of Personnel Management’s new performance management guidance looks to refine how federal agencies tackle employee performance, but to reach its mark, the federal government’s HR agency should explore how to empower employee problem-solving.

Assessing the Effectiveness of Performance-Based Budgeting

The Journal of Academic Science

Performance-Based Budgeting can enhance financial accountability, improve resource allocation, and foster a results-oriented culture in public administration. However, the effectiveness of PBB is contingent upon several factors, including the political environment, organizational capacity, and stakeholder engagement

Resource of the Week:  EU Justice Scorecard for 27 Countries

LinkedIn (John Mercer’s “Performance for Government” Group)

This is an interesting example of “benchmarking” governmental performance at the national level. The European Union has just published its latest annual report on the justice systems of its 27 member countries, its “EU Justice Scorecard.” The many bar graphs compare the recent performance of each of these countries to its peers across a wide range of justice administration metrics.

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Accountability and Performance Update – June 23-29, 2025

Federal Auditing Does Not Work

U.S. Office of Management and Budget

OMB released new audit guidance to agencies (M-25-30) that decries existing procedures as “rote exercises that do no ensure sound financial management.” It is initiating a governmentwide “strategic reset” of how it approaches financial accountability and oversight by focusing on current-year activity and balances. It also promises additional reforms by “auditing the auditors,” “focusing on high-impact audits,” and “linking transparency to reform.” Past efforts at reform had been unsuccessful, according to a story in Federal News Network.

New OPM Performance Management Rules – Mostly on Target?

Government Executive (op-ed by Ron Sanders)

OPM’s new performance management rules aim to end inflated ratings and eliminate pass-fail systems—but do they go too far in prescribing a one-size-fits-all approach?

Beyond the Performance Review

Careers in Government

Many government managers still treat performance management as purely transactional—a checklist of metrics and improvement plans. This outdated approach misses a profound opportunity: the chance to lead from the inside out and create transformational change during times of transition.

Bad Data Is Everywhere

Barrett & Greene

As the trend toward greater reliance on data has accelerated over the past decades, the information itself has fallen dangerously short of the mark. . . .Sadly, many people throw statistics around without the context that truly makes them useful.

Improving Spending Efficiency

RouteFifty (op-ed by Jed Herrmann)

Governments have an opportunity to improve the efficiency of their programs to maximize the impact of taxpayer dollars with technological advances paving the way for this progress. Here are five ways.

Making Non-Punitive Accountability Matter

Public Administration (open access)

Punitive measures (sanctions) are central to accountability. Their use is however costly as they harm relationships. Against this background, the authors study when and why nonpunitive accountability can be effective. They studied decisions by administrative leaders in Denmark that were subject to various forms of nonpunitive accountability.

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Accountability and Performance Update – June 16-22, 2025

Standardized Performance Measures: What’s Left Out?

Barrett & Greene

It’s important that standardized performance measurements are used to ensure that data is compiled consistently across multiple entities. Without standardization, it would be impossible to compare the results gathered in one organization to another. Here’s an example shared by Dr. Marva Mack at a recent conference

Performance Rewards and Job Satisfaction

Public Administration

Do the same management practices lead to greater job satisfaction in poorer and richer countries? Despite the centrality of this question, prior research has not statistically assessed it through multi-country studies. We address this omission for one quintessential OECD country management reform: linking rewards-pay and promotion-to performance. The authors argue that performance rewards matter more for job satisfaction in richer than in poorer countries.

Performance Management for Federal Employees

U.S. Office of Personnel Management

This memo describes how OPM is reforming employee performance management across the Federal government to ensure that it “shall reward individual initiative, skills, performance and hard work.” This includes ending inflation of employee performance ratings and the use of bonuses to reward high performance. The OPM memo implements two presidential executive orders.

Improving Performance Should be Win-Win

Careers in Government (op-ed – Howard Risher)

“In far too many government agencies work management practices have seen minimal change in decades. Where that’s true, managers and employees have established working relationships and are resistant to change. Their resistance could lock them into the past. They need to understand switching to pay for performance can be a win-win, for them and for the public.”

Data Analysis and AI (Podcast)

Bloomberg’s “Engaging Local Government Leaders”

Podcast guest Rochelle Haynes (Managing Director for What Works Cities Certification at Results for America) and Carrie Bishop (Data Initiative Lead for the Government Innovation Program at Bloomberg Philanthropies) share examples of local government problems solved through data analysis, what can hold cities back in their data journey, and use cases for artificial intelligence in local government.

Building Anticipatory Capacity with Strategic Foresight

Organization for Economic Cooperation & Development

This report provides lessons from Lithuania, Italy, and Malta in how they embrace forward-thinking approaches to build resilience and adapt to an increasingly uncertain world. 

Resource of the Week:  PolicyNotes

Florida Office of Program Policy Analysis and Government Accountability

Subscribe to PolicyNotes, a free weekly electronic newsletter highlighting OPPAGA publications and other reports from the Florida legislature, state and federal government reports, think tank research, website resources, and other sources for policy research and program evaluation

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Accountability and Performance Update – June 9-15, 2025

The Power of Performance Audits (Webinar, Tues. June 17, 1 p.m. Eastern – Free)

Center for Accountability and Performance

This webinar features veteran city, county and state performance auditors who will provide honest insights into their world and address questions such as: • What are the keys to ensuring that a good performance audit has impact? • How are auditors faring at a time when their independence is sometimes challenged? and How can performance auditors most effectively work with agencies? • 

Performance Budgeting – Great Idea. Poorly Understood.
LinkedIn Post by Julie Cooper
“I’m a fan of performance budgeting. It’s a smart concept. A necessary evolution. And yes — in theory, it is sexy. But here’s the reality: most performance budgeting reforms fail not because the idea is bad — but because the understanding of it is.”

Five Ways to Get Government Efficiency

PA Times (op-ed: Andrew Kleine)

“In my 30 years on the front lines of federal and local governments, I was never looking for efficiency alone. My goal was what I call “premium efficiency”: lower cost, better performance and a stronger organization. I found that if you want to achieve premium efficiency, there are five things you need to do: measure it, invest in it, source it, lean into it, share it.”

How Does Performance Information Influence Citizen Satisfaction?

Public Administration (gated article)

This quasi-experimental study in China examines the interactive effects of information disclosure and performance information on citizen satisfaction. The authors argue that information disclosure strengthens the “performance–satisfaction” link by aligning citizens’ satisfaction evaluations more closely with government performance.

Resource of the Week:  Improving Local Government Performance Through Benchmarking

David Ammons, Routledge (316 pgs.)

This new book by an award-winning author (and former CAP Board member!) sets the record straight on benchmarking and its value for performance improvement in local government. Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future.

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