ASPA Center for Accountability & Performance

Power of Performance Audits

Center for Accountability & Performance (Webinar: June 17, 1 p.m. Eastern)

While some efforts in the world of performance management can be little more than paperwork exercises, the significant role of performance audits cannot be overemphasized. This webinar – featuring representation from cities, counties and states – will provide honest insights into this world.

Can Governments Be Accountable?

Washington Policy Center – YouTube (John Barnard)

If laws aren’t measured, how can we know if they work? Are they even designed to be measurable? Is it possible for governments to be held responsible for success or failure?

Resource of the Week:  Enhancing Program Performance with Logic Models

University of Wisconsin-Madison, Division of Extension (on-line course – free)

This course provides a holistic approach to planning and evaluating education and outreach programs. It helps program practitioners use and apply logic models – a framework and way of thinking to help us improve our work and be accountable for results. You will learn what a logic model is and how to use one for planning, implementation, evaluation or communicating about your program.

Evidence-Based Budgeting Event (May 28-June 25)

RouteFifty

Results for America will host a five-week virtual event to help counties navigate fiscal uncertainty, and explore how evidence-based budgeting can help. The virtual event, called the “County Budgeting for What Works Sprint,” will run from May 28 through June 25.

From Compliance to Impact

Homeland Security Today (op-ed – Robin Champ)

Despite all the changes in leadership over the years, many agencies still redo their strategic plan every two years when a new Director comes in. Each time, they simply tweak the wording, update a few titles, and issue it as something “new.” In reality, little ever changes. Instead of developing something inspiring, motivating, and actionable, they merely check the GPRAMA box. What can be done differently?

311 Data Dashboards

Barrett & Greene

New York City’s dashboard provides data on more than two dozen agencies and New York City management and performance issues that surface through 311 contacts. Housing, parking, noise, waste, air quality and other quality-of-life issues are now being publicly tracked through this interactive monitoring tool.

Performance Management Symposium: Introduction

Asia Pacific Journal of Public Administration (gated)

 This symposium features four articles that examine performance management through distinct but interrelated lenses – political accountability, change management, feedback mechanisms and gender dynamics. Authors James Perry and Wai-Fung Lam note: “Governments facing high political accountability are more likely to act on feedback, whereas those with weaker accountability mechanisms may disregard or manipulate performance data.”

Do Civil Service Systems Impede Improved Performance?

Careers in Government (op-ed by Howard Risher)

Government performance has been seen as a problem possibly forever, but the federal Department of Government Efficiency has triggered a renewed focus at all levels of government. Recent reports suggest the number of states with similar initiatives is growing. But if history is repeated, the results will not be impressive.

Stuck Between Gut Feel and Data Overload

LinkedIn (David Ndaa)

“One pattern I’ve observed in many organisations — regardless of industry or maturity — is the tension between intuition-led decision-makingand data-heavy systems that yield little insight.”

Do Performance Systems Tied to Budgetary Consequences Weaken Over Times?

Public Management Review (Gated article)

Stringent systems rely on severe standards and consequences as well as the comprehensive measurement of performance. The authors challenge the belief that performance models remain either static or become more rigid and posit that system stringency is a function of learning over time through use. Systems may start as more stringent but stagnate later. The study draws on 16-year panel data on performance-based funding in U.S. higher education.

Resource of the Week:  Anticipatory Governance Guidelines

Organization for Economic Cooperation & Development (free download)

Anticipatory governance, which integrates strategic foresight, experimentation and innovation, is essential for navigating today’s complexities and achieving inclusive, people-centered transformations. However, OECD research indicates that the systematic use of anticipatory governance in government is not widespread, and its processes are insufficiently connected with policy development and innovation. This working paper aims to bridge this gap by providing guidance for public organisations on using anticipatory governance to improve resilience and address complex challenges. 

Making Better Use of Data

Governing

Without more certainty about the fate of specific federal funding streams, state governments do not have sufficient information to act in many cases. Nonetheless, there are immediate steps that they can take to be prepared for making budget decisions when the effect of these federal funding changes becomes clearer.

Government-Citizen Interaction in Public Service Performance Assessments

Public Administration

Performance measurement and government‐citizen interactions have been traditionally studied separately in public administration scholarship. To bridge this gap, this article integrates these two bodies of literature, proposing a typology of approaches to government‐citizen interactions in public service performance assessment and highlighting their features.

Analysis of New Public Management and Performance Based Budgeting

Journal of the Knowledge Economy (gated article)

This is a case study of the connection between New Public Management and Performance Based Budgeting as applied in a Chinese Ministry (a stilted English translation, but with conclusions that parallel Western experiences).

Performance Rankings Distracts Attention to Underlying Performance Data

Public Management Review (open access article)

Performance information is often presented in a ranked format. Rankings aggregate a multitude of performance dimensions into an overall score. Simultaneously, rankings may constrain cognitive processing of performance information because they distract users’ attention away from the information underlying the ranking calculation.

How Three Global Organizations Are Measuring Impact

Centre for Public Impact (34:52 minutes – podcast)

This episode of CPI’s Reimagining Government podcast discusses Impact – what it means to different people, how organizations around the globe are measuring impact, and the role legacy should play in measuring impact.