Accountability and Performance Weekly – May 16-21

Performance Management
Cobert: OMB goals go beyond Obama’s last term
Ryan McDermott, FierceGovernment
Governmentwide initiatives launched by OMB during the Obama administration are meant to extend well past 2016.

Customer Service
Can the government fix citizen services?
Andy Medici, Federal Times
In an age in which citizens’ expectations of services are rapidly increasing, the federal government must rise to the challenge — and government officials are pushing their agencies to transform how they deliver services.

Exploring how outstanding public executives make tough decisions: An interview with Ronald Sanders, Vice President, Booz Allen Hamilton
Andy Feldman, Gov Innovator Blog
How do outstanding senior government executives make tough decisions? Recent research suggests that these leaders need to be “ambidextrous,” meaning skilled at gathering input and conducting thorough analysis of complex decisions, while at the same time willing to make tough and courageous decisions.

Open Government
OMB starts DATA Act implementation in high gear
Jason Miller, Federal News Radio
OMB and Treasury released a set of 12 finalized data elements, 15 data elements for final review and 30 others that need to go through the public and agency comment phase.

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