Budget
11 Major Agency Reforms in Obama’s Budget
Eric Katz, Government Executive
President Obama’s budget proposal includes a number of significant proposals to revamp agency structures and programs.

Performance Management
Rethinking Federal Grants Management: From Oversight to Insight
Shelley Metzenbaum, Government Executive
The mindset and the skill sets of grant managers need to evolve from primarily thinking about “conducting oversight” to generating insights that help grantees learn from experience and improve performance.
Talk about an easy way to improve your organization’s performance!
Steve Kelman, Federal Computer Week
Kelman details a recent experiment into the impact of “public service motivation.”

Collaboration
Building Capacity Through Networks
Jennifer Chandler and Kristen Scott Kennedy, Stanford Social Innovation Review
Nonprofits that are part of a network can leverage resources and knowledge to build capacity more effectively than nonprofits that “go it alone.”

Customer Service
Customer service improvements moving too slowly, so now there’s a law
Jason Miller, Federal News Radio
Rep. Henry Cuellar authored a provision in the FY2016 spending bill to increase pressure on agencies to improve their performance.