Performance Management
States Add a Human (Services) Touch to ‘Stat’
J.B. Wogan, Governing
Colorado is one of the few governments to employ the data-driven approach in human services. It’s helping the state tackle major problems.

Analytics/Evaluation
The future of prediction in an unpredictable world
Ben Berliner, Federal Computer Week
Agility and prediction are not mutually exclusive in government decision-making, according to a new study.

Collaboration
Bridging Governments’ Borders
Robyn Scott and Lisa Witter, Stanford Social Innovation Review
Connected policy is essential to solve society’s hardest challenges; here’s how to make it happen.

Customer Service
At the Heart of Impact Measurement, Listening to Customers
Tom Adams, Matt Ripley, and Ashley Speyer, Stanford Social Innovation Review
Investors looking for data on social impact should start by helping investees deliver a compelling value proposition.

Innovation
Startup Seeks Cities to Test Bonds that Put a Twist on Pay-for-Success
Ben Miller, Government Technology
Neighborly wants to try a kind of risk-reducing bond to finance infrastructure projects that have an element of uncertainty to them.

Open Government
OMB needs to raise its streamlining game, GAO says
Ben Berliner, Federal Computer Week
GAO finds that the Office of Mangagement and Budget has not been keeping up with reporting requirements.

Reorganization
Former agency execs weigh ‘serious’ reorg recommendations
Meredith Somers, Federal News Radio
Though agencies’ final reform plans are due to OMB by September as part of the 2019 budget proposal, agencies will still need to think about how they will more specifically address their respective reform plans.
How Trump Can Successfully Reorganize the Government
Eric Katz, Government Executive
To successfully implement its plan to reorganize government, the administration should empower federal leaders and agencies.