Performance & Management
Donald F. Kettl, Government Executive
Governance isn’t a solo act and it won’t work well if we don’t trust the experts who are giving us advice.
Open Data and Analytics
One year in, where does the Federal Data Strategy go from here?
Jory Heckman, Federal News Network
Nearly a year after the governmentwide Chief Data Officers Council held its first meeting, members of the council are looking to move agencies beyond “quick wins” and one-off solutions to build stronger data literacy from the top-down.
Industry pushes agencies on automating data governance under Federal Data Strategy
Dave Nyczepir, FedScoop
Industry wants the Federal Data Strategy’s 2021 Action Plan to require agencies to use technology that automates data governance.
CDOs want more data sharing in next Federal Data Strategy action plan
Dave Nyczepir, FedScoop
Chief data officers want to see more opportunities for data sharing and agency partnerships included in the Federal Data Strategy 2021 Action Plan expected in December.
CDC wants a cloud platform to centralize COVID-19 testing data
Billy Mitchell, FedScoop
As the Centers for Disease Control and Prevention leads the nation’s medical response to detect and track COVID-19 cases, it’s looking for a cloud platform that can better centralize data reported by testing facilities
Customer Service
Leveraging emerging technologies to transform the citizen experience
Marc Manger, Alan P. Balutis, FCW
To effectively deliver a 21st century experience, agencies must prioritize modernizing digital call centers with these emerging technologies.
Pandemic Response
How Agencies Can Better Combat Fraud in Federal Programs
Erik Ekwurzel, Government Executive
CARES Act implementation problems highlight the need for more effective oversight in safeguarding taxpayer dollars.
How Government Agencies Can Use Tech to Safely Get Back to Their Workplaces
Will Wise, Nextgov
Now is the time to prioritize collaboration between the IT, physical security and human resources teams.
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