IBM Center for The Business of Government (Julia Carboni, et al)
This report introduces the concept of network referral technology and shows how this technology can enable service providers to develop workflows within networks, improving organizational performance and client outcomes. . . .
The insights in this report are supported by a case study of 11 AmericaServes networks. AmericaServes is a coordinated system of public, private, and nonprofit organizations that work together to serve veterans and transitioning service members and their families.
U.S. Department of State
The Department plans to answer these eight ambitious questions between 2022 and 2026, including: “How can the Department utilize performance management and evaluation data and data systems to improve decision-making?”
Harvard Business Review
Practically everyone’s job involves using, interpreting, and creating data. Yet somehow this seems to get lost at all levels of organizations — the structure, the culture, the people. . . . and because data tend to be hidden, in customer orders, logistics, and management reports, the power of the status quo prevails.
More than 200 top civil servants from across the Commonwealth wrapped up their biennial meeting in June by adopting an outcome document that underscores the importance of implementing the Generally Accepted Performance Principles to enhance government performance.
Over 100 Political Office Bearers from Namibia, including cabinet ministers, briefed on Government Performance Management ahead of the country implementing the Commonwealth’s state-of-the-art SMART software
Changing behavior is challenging, so behavioral scientists and designers better have a large toolkit. Nudges—subtle changes to the choice environment that don’t remove options or offer a financial incentive—are perhaps the most widely used tool. But they’re not the only tool. There are also Boosts, which empower individuals to better exert their own choices.
Resource of the Week: World Bank’s Global Governance Practice
The Governance Global Practice supports client countries to build capable, efficient, open, inclusive, and accountable institutions. . . . Countries with strong institutions are more resilient, are better able to facilitate private sector growth, reduce poverty, deliver valuable services, and earn the confidence of citizens.