Performance Measurements Can Help Programs. It Can Also Hurt Them

IBM Center for The Business of Government (Barrett & Greene)         

In the decades that we’ve researched state and local government management, we’ve often written about the critical ways in which performance measurement can improve the delivery of services and the accomplishment of program goals. But . . . .

Rethinking Monitoring and Evaluation in Complex Systems

UNDP Strategic Innovation Unit

We have learned that using systems and portfolio approaches requires very different ways of doing monitoring, evaluation, and results measurement. Four issues are worth noting.

22 Mayors from North and South America Join City Data Alliance

Bloomberg Cities Network

Mayors around the world marshaled data in new ways to spot outbreaks, target testing and vaccination campaigns, address inequalities, monitor hospital capacity, advocate for resources, tailor masking and lockdown policies, and communicate with the public. There’s little doubt that the dynamic capabilities mayors and their teams built to analyze and act on key metrics in real-time saved lives. Now, some of the cities around the world using data most effectively to serve their residents are ready to see how they can scale their efforts.

Building Trust to Reinforce Democracy: Key Findings from 2021 Survey

OECD Reinforcing Democracy Initiative

This report presents the main findings of the first OECD cross-national survey of trust in government and public institutions, representing over 50,000 responses across 22 OECD countries.

Resource of the Week:  Honor Roll of State Grant Programs That Define and Prioritize Evidence of Effectiveness

Results for America

This honor roll recognizes state grant programs in select issue areas — such as education, health, and public safety – that clearly define evidence of effectiveness when they invite applications from potential grantees and prioritize such evidence when selecting service providers.