Author Archives: aspacap

Accountability in Outsourced Public Service Delivery Public Management Review (gated access) This case study examines Australia’s aged care system to understand how the accountability architecture was shaped by outsourcing and explore the resulting implications for service outcomes. The study suggests the need … Continue reading →

Digestible Financial Transparency City of Ferris, TX The City of Ferris is committed to providing clear and meaningful financial information not only by posting financial documents but also through summaries, visualizations, downloadable data and explanations of city processes.  The city … Continue reading →

Stop Setting New Targets . . . LinkedIn (Ayca Tumer Arikan) As the new year approaches, many organizations rush into goal-setting mode. New targets, new initiatives, new priorities. Most planning is based on assumptions. But before deciding where to go … Continue reading →

New President’s Management Agenda Released U.S. Office of Management and Budget This agenda articulates key management reform objectives as priority goals, as established by presidential executive orders and directives encompassing three themes: (1) shrink the government and eliminate waste, (2) … Continue reading →

WEBINAR:  Maryland Governor’s Office of Performance Improvement: Turning Data into Better Government (Tues., Dec. 9, 1:00 p.m. Eastern) ASPA Center for Accountability and Performance States across the country have perennially sought to improve their operations, using different approaches. This webinar will … Continue reading →