Category Archives: Uncategorized

Measuring GSA  Performance in Acquisition Reform Federal News Network Ed Forst, the new administrator of the US General Services Administration, calls his agency “the engine room that makes the mission run.” He also says measuring performance and holding organizations and people … Continue reading →

Combatting Fraud Using a Risk Assessment Framework U.S. Government Accountability Office In 2023, GAO surveyed 24 federal agencies against its Fraud Risk Framework and found a third didn’t have regular monitoring or evaluation activities, and half didn’t regularly make changes … Continue reading →

Unintended Consequences of Performance Contracting LinkedIn (Peter Ndaa) When accountability systems are mistaken for performance systems, organisations learn how to comply, not how to improve. Paradox of Public Performance Management Medium (Joy Bonaguro) “I don’t support the prevailing conventional wisdom … Continue reading →

Accountability in Outsourced Public Service Delivery Public Management Review (gated access) This case study examines Australia’s aged care system to understand how the accountability architecture was shaped by outsourcing and explore the resulting implications for service outcomes. The study suggests the need … Continue reading →

Digestible Financial Transparency City of Ferris, TX The City of Ferris is committed to providing clear and meaningful financial information not only by posting financial documents but also through summaries, visualizations, downloadable data and explanations of city processes.  The city … Continue reading →