2014 CAP Awards

American Society of Public Administration 

Center for Accountability and Performance

2014 Awards

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Joseph W. Wholey Distinguished Scholarship Award – Dr. David N. Ammons

This award is presented annually to an individual(s) for outstanding scholarship on performance in public and nonprofit organizations. The individual(s) must provide a significant contribution to advancing knowledge in a scholarly journal about the development, implementation, use and impact of performance measurement.

Article Selected:  “Signs of Performance Measurement Progress Among Prominent City Governments” (Public Performance Management and Review, June, 2013)

Dr. Ammon’s his article assesses the use of what was referred to as “higher-order” performance measures in municipalities and the extent to which using these higher-order performance measures led to improved performance.  The article was considered to be noteworthy in its attention to further advancing the application of performance information and trying to determine whether it was worth the implementation in terms of achieving greater performance.  The lessons learned and evidence provided are considered useful to advancing the application of performance information in a way that can help other practitioners who might be asking similar questions when designing their own performance system.

Dr. Ammons is the Albert Coates Professor of Public Administration and Government at the University of North Carolina, Chapel Hill.  He writes and teaches about performance measurement, benchmarking, and productivity improvement in local government.

His books on local government management include Municipal Benchmarks (M.E. Sharpe, 2012), Tools for Decision Making: A Practical Guide for Local Government (CQ Press, 2009), and Leading Performance Management in Local Government (ICMA, 2008). 

His articles have appeared in Public Administration Review, American Review of Public Administration, Public Performance and Management Review, State and Local Government Review, Administration and Society, Review of Public Personnel Administration, and other public affairs journals.

 Dr. Ammons has served on the National Performance Management Advisory Commission, the National Council of the American Society for Public Administration (ASPA), and the Executive Council of the National Association of Schools of Public Affairs and Administration (NASPAA). He was elected as a fellow of the National Academy of Public Administration in 2006. Ammons earned a Ph.D. from the University of Oklahoma.

Award committee chaired by Dr. Richard Beck, U.S. Department of the Interior.


 

(Below:  John Kamensky, CAP Chair, is presenting Harry Hatry Performance Measurement and Management Practice Award to Jeffrey Tryens, who is skiing on Mt. Hood in Oregon, via iPhone speakerphone).Image

Harry Hatry Distinguished Performance Measurement and Management Practice Award – Jeffrey Tryens

This award is presented annually to an individual whose outstanding teaching, education, training, and consultation in performance measurement and management has made a significant contribution to the practice of public administration.

Jeffrey Tryens has had a long and distinguished career in public service and has made many significant contributions to the work of managing state and local government on the basis of measurement and proven performance.

Most recently, he serviced as deputy director for Performance Management in the Mayor’s Office of New York City.  In that role, he oversaw work to build on and improve the utility of New York City’s Mayors Management Report a one-of-a-kind document among American cities, which has needed to evolve with times.

Prior to his service in New York City, he was the founder and CEO of Measures Matter, which focused on strategic planning and metrics.  His clients included Metro (Portland, OR), the Columbia River Gorge Commission and the government of South Australia. 

Tryens was intimately familiar with the ethos of South Australia having spent over a year there, designing and leading the community engagement process for implementing South Australia’s strategic plan.  His work there has also been influential on entities in the United States that have made similar efforts. 

In addition, for a ten-year period from 1995 to 2005, he was director of the Oregon Progress Board, which was the state government board responsible for oversight of the State of Oregon’s strategic vision. 

Tryens holds an MPA in public administration from Harvard University’s Kennedy School of Government.

Award committee chaired by Richard Greene, Barrett and Greene, Inc.


 

(Below:  John Kamensky presents the CAP Organizational Leadership Award to CountyStat Director, Dave Gottesman, Montgomery County, MD).

 

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CAP Organizational Leadership Award – CountyStat Program, Montgomery County, Maryland

This award is presented annually to an organization, to recognize outstanding applications of a systems approach to performance measurement that has resulted in a culture change, sustained improvements, and demonstrated positive effects on government performance and accountability.

Montgomery County is located in the Washington DC suburbs and has an incredibly diverse population.  CountyStat, a very well established, traditional PerformanceStat model has been hard at work for the last several years creating a data and results driven culture. Led by their County Executive Ike Leggett, CountyStat has been tackling issues that impact the quality of services provided by the county, public safety, academic excellence, safe housing, transportation and more.  Most decisions from a policy and legislative perspective are first vetted through the rigors of CountyStat.  The results are undeniable – including a 68 percent reduction in pedestrian fatalities, $46 million dollars in overtime cost avoidance, the proliferation and increase of affordable housing stock year over year in one of the most competitive housing markets – and this just scratches the surface of their overall impact on the county. 

A visit to their website allows users to see reams and reams of performance reports that reflect the good work and the results of CountyStat. Perhaps the most compelling aspect of the CountyStat program is their role as a convener for other data driven initiatives.  CountyStat Director, Dave Gottesman, brings together a regular group of metro-area performance managers to discuss best practices, standardize outcome measure and leverage their collective programs.  Montgomery County provides a true example of the type of work we should expect from our awardees. 

Award selection committee chaired by Beth Blauer, Socrata.

 


 

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Accountability and Performance Weekly – March 15-21

Performance Management
Chris Mihm, Managing Director for Strategic Issues, GAO
Federal News Radio
How the President’s Management Agenda reflects GAO’s work to identify high-risk issues and areas of duplication, fragmentation, and overlap.

Using “C-Stat” in Colorado to drive results-focused human services: An interview with Ki’i Powell, Performance Management Director, Colorado Dept. of Human Services
Andy Feldman, GovInnovator Blog
C-Stat is a strategic management strategy launched in 2012 by the Colorado Department of Human Services. Each of the five offices within CDHS collects performance data on a regular basis and examines those data in monthly C-Stat meetings.

Analytics/Evaluation

Mapping a More Participatory Government
Gadi Ben-Yehuda, Government Executive
From federal spending to broken streetlights, layered data helps citizens.

Collaboration
The budget and interagency collaboration
Ron Sanders, Federal Times
‘Next level’ interagency collaboration requires a management infrastructure that enables it.

Efficiency/Reorganization
Transforming mission and support services in government: An interview with Judy England-Joseph, Partnership for Public Service
Andy Feldman, GovInnovator Blog
The Partnership for Public Service recently released a report describing how agencies and jurisdictions are using consolidated and shared services to improve efficiency, results and customer service.

Innovation
Assessing Innovation Strategies
InnovateGov
The Ash Center for Democratic Governance and Innovation at Harvard recently published a 3-part miniseries that explores the process of city innovation and provides instruction to public officials seeking to promote and support these efforts locally.

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Accountability and Performance Weekly – March 8-14

Performance Management
OMB’s Cobert says new performance goals to ‘drive tangible outcomes’
Jason Miller, Federal News Radio
Beth Cobert, the deputy director for management at OMB, said the cross-agency goals will help deliver on President Barack Obama’s second term management agenda, while the agency-specific goals will drive a different kind of performance improvement.

Senate Panel Presses OMB on Management Agenda
Charles Clark, Government Executive
The point person for the Obama administration’s 21st century management agenda came under pressure to sharpen agency efforts to compile a workable list of federal programs, as required under the 2010 Government Performance and Results Modernization Act.

Obama’s Management Goals Focus on Federal Employee Engagement
Charles Clark, Government Executive
The White House on Monday released a batch of documents that flesh out last week’s fiscal 2015 budget, spelling out a new set of agency-specific priorities and broader cross-agency goals.

2013 lapses drive new performance goals
Adam Mazmanian, Federal Computer Week
Prominent government IT failures of 2013 appear to be driving the latest priorities.

Cross-Agency Priority Goals: 2014 (Part 1) and Cross-Agency Priority Goals: 2014 (Part 2)
John Kamensky, Business of Government
OMB released a refreshed list of cross-agency priority goals for the remainder of the Obama Administration. There are 15 goals, seven mission-related and eight management-related. Only three carry over from the previous set of commitments.

Analysis/Evaluation
‘Evidence-based government’ and the FY 2015 budget
Steve Kelman, Federal Computer Week
Steve Kelman contends the best part of the president’s budget may be its efforts to measure and reward programs that work.

Collaboration
Cross-agency priority success requires collaboration
Jonathan Breul, Federal Times
Implementation of these presidential priority areas will require active collaboration between multiple departments and agencies because they address long-standing challenges for which no one agency has sole responsibility.

Innovation
Presidential Innovation Fellows show (some) government technology can work, after all
Alex Howard, E Pluribus Unum
These projects show that a relatively small number of talented fellows can work with and within huge institutions to rapidly design and launch platforms, Web applications and open data initiatives.

At 18F in GSA, U.S. seeks to tap the success of the U.K.’s Government Digital Services
Alex Howard, E Pluribus Unum
18F – a new “startup” within GSA –  helps agencies deliver on their mission through the development of digital and web services, building user-centric services focused on the interaction between government and the people and businesses it serves.

5 Lessons for Government from SxSW
Gadi Ben-Yehuda, Business of Government
South by Southwest Interactive had a lot of relevant information by and for government agencies.

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Accountability and Performance Weekly – February 22-March 7

Performance Management
Obama Budget Offers a Refreshed Management Agenda
Charles Clark, Government Executive
The Obama administration’s long-awaited refreshment of its govermentwide management agenda emerged in the fiscal 2015 budget released on Tuesday, with the legally required presentation of agency priority goals to come the following week.

Budget proposal fleshes out OMB’s management agenda
Jason Miller, Federal News Radio
More than six months after President Barack Obama announced his second-term management agenda, the Office of Management and Budget is putting some specifics behind it.

Is Your Agency Set Up to Drive Performance?
John Baranzelli, Government Executive
The right culture is key to cutting red tape and improving efficiency.

Analytics
Money for Moneyball Government
John Kamensky, Business of Government
President Obama’s fiscal year 2015 budget proposals actually invest in programs that demonstrate effectiveness, and he invests in generating new knowledge about what works through more evidence and evaluation.

OMB pushes agencies to open up more data to improve programs
Jason Miller, Federal News Radio
In its fourth memo in four years, the Obama administration is pushing agencies to stretch their limits around making data more accessible.

Using Administrative Data for Statistical Purposes
John Kamensky, Business of Government
OMB has issued guidance encouraging agencies to use existing program administrative data in new ways.

What CIOs say about big data
Federal Computer Week
Ten insights from IT leaders on the front lines of big-data deployments.

Collaboration
Busting the Barriers to Interagency Collaboration
John Kamensky, Government Executive
A new GAO report details how a handful of cross-agency groups transcended cultural differences to share skills and resources.

Open Government
OSTP asks agencies for ‘bold, ambitious’ open government initiatives
Jason Miller, Federal News Radio
Chief Technology Officer Todd Park released a memo to agency leaders Feb. 24 detailing a series of new steps and updates to existing initiatives, including describing “bold, ambitious new open government initiatives for the coming two years.”

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Accountability and Performance Weekly – February 15-21

Performance Management
The new Strategic Objective Review
Paul Posner, Federal Times
Starting with the new strategic plans to be published in 2014, every agency will be required to conduct annual reviews of their strategic objectives.The reviews will highlight those areas where the agency has made noteworthy progress or faces significant challenges.

Analytics
How to Jump-Start Analytics in Your City
Jason Shueh, Government Technology
New York City’s former Chief Analytics Officer Michael Flowers offers some basic pointers on what and what not to do when starting a city analytics program.

Collaboration
Promising Practices for Interagency Collaboration
John Kamensky, Business of Government
A new report examines four successful cross-agency collaborative initiatives that overcome program overlaps, and identifies four sets of promising practices that they use in order to be effective.

Innovation
From the Frontlines of Innovation
DorobekInsider
Key insights from an interview with four government innovators discussing questions like: What is government innovation? Does it matter? What makes innovation so hard?

Strategies for Fostering Innovation
InnovateGov
The Ash Center for Democratic Governance and Innovation at Harvard recently concluded a 3-part paper miniseries that “explores emerging strategies to strengthen the civic, institutional, and political building blocks that are critical to developing novel solutions to public problems.

Leadership
Rethinking the Modern Federal Manager
Ross Gianfortune, Government Executive
A new style of manager is emerging in government. This modern federal manager is adaptable, open and able to gets results despite myriad constraints.

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