Accountability and Performance Update – Mar 18-24, 2024

Plugging Leaks in Evidence Pipeline

Barrett & Greene (Gary VanLandingham)

Using evaluation reports to support evidence-based policymaking faces a series of barriers because of leaks in the evidence pipeline. A major leak occurs because many evaluation reports cannot be accessed by research clearinghouses, which scan academic journals, government websites, and research funders to identify studies that have assessed program impacts. This is largely because many evaluation sponsors do not make the studies they have funded available to outside stakeholders.  

Performance Budgets at the Local Level

StrategiSys (John Mercer)

Here’s an illustration of a local government performance budget using a 3-level cascade of goals and measures for a Parks & Recreation Department.

Fiscal Year 2025: Are We Happy Yet?

IBM Center for The Business of Government

Budgets typically are about making promises concerning the future. However, the President’s recently released fiscal year 2025 budget also includes an assessment of the performance of government management initiatives over the past year, in addition to proposals for the coming year, with a prominent emphasis on a new emphasis on improving organizational health and performance.

How AI May Affect Public Performance (podcast)

The National Center for Public Performance (NCPP)⁠ and the Center for Innovation and Change Leadership (CICL) at Suffolk University 

Listen to an engaging webinar on the topics of Artificial Intelligence and public performance. Our panelists, Alan Shark and Ram Dhan Yadav Katamaraja, along with NCPP Director Aroon Manoharan and Suffolk University Professor, Kaushik Ghosh, deep dive into a conversation about the transformative impact of AI on government operations, workforce training, and societal norms.

Inspector General Report: Use of Data Analytics

Department of Energy

We initiated this review to introduce the legal framework and leading practices supporting the use of data access, management, and analytics while highlighting past oversight efforts related to the insufficient use of data analytics within the Department.

Pay for Results/Social Impact Bonds Are a Flawed Theory

Centre for Public Impact

“The whole concept of Payment by Results rests on a provably incorrect premise—that outcomes are delivered.” A provocative white paper by Samantha Magne discusses the need to move on from this idea and towards alternative approaches.

Resource of the Week: Federal Permitting Dashboard

The Permitting Dashboard is an online tool for federal agencies, project developers, and the public to track federal environmental reviews and authorization processes for large and complex infrastructure projects. It is part of a governmentwide effort to improve coordination, transparency and accountability.

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Accountability and Performance Update – Mar 11-17, 2024

Recognizing the Best: 2024 Edition

Center for Accountability & Performance

Robert Shea is this year’s recipient of the Harry Hatry Distinguished Performance Management Practice Award; Jesper Hansen and Poul Nielssen are recipients of the Joseph Wholey Distinguished Scholarship Award; Marc Holzer is recognized for his lifetime contributions to the field of performance management; and the CAP Organizational Leadership Award goes to Mecklenburg Co., NC. Five individuals are recipients of CAP’s Emerging Leaders Award of Excellence.

A Gameplanning Office for the Future?

Government Executive

As the federal government sees increasing demands for services ranging from natural disaster response to international conflicts, a new group – the Federal Foresight Advocacy Alliance – is calling for the expansion and centralization of practices that could put agencies on the leading edge of events instead of reacting to them. 

Incorporating Equity into Agency Performance Assessments

New Jersey State Policy Lab

The purpose of this project is to recommend how the state of New Jersey can advance equity for all its residents through the incorporation of equity into the required performance assessments of government departments/agencies. Recommendations will be based on findings from our research on how other U.S. state governments are using equity measures as part of department/agency performance assessment protocols.

Federal Managers Play a Role in Job Satisfaction

Government Executive (Howard Risher)

Performance measures and pay increases don’t improve agency performance, but effective middle managers do. 

Federal Fiscal Year 2025 Management Priorities

U.S. Office of Management and Budget

This Chapter offers an annual review of the Federal Performance Framework and its approach to organizational health and performance management, and its application to date to improve outcomes and deliver a high-performing government.

The OECD Performance Budgeting Framework

Organization for Economic Cooperation & Development

The OECD Performance Budgeting Framework provides four building blocks to guide countries in strengthening their approach to performance budgeting. These are: (i) tools and methods for developing meaningful performance information, (ii) accountability and transparency, (iii) a strong enabling environment, and (iv) the use of performance information to inform decisions around the budget.

Resource of the Week: New Jersey Governor’s Performance Center

New Jersey has instituted a statewide program to track the operations and performance of each department of state government, with a particular focus on effectiveness, efficiency, timeliness, and service quality. The Governor’s Performance Center is a continuously evolving and dynamic resource that features periodic performance report updates.

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Accountability and Performance Update – Mar 4-10, 2024

FY 2023 Year End Report: President’s Management Agenda – Learning Agenda

U.S. Office of Management and Budget

In this report you’ll find summaries of evidence-building activities across each of the PMA’s three priority areas, and an invitation to stay engaged.

Ten-Year Strategic Plan for Cleveland

City of Cleveland, OH

In 2023, Mayor Justin Bibb’s Administration launched an organizational & strategic planning process to improve the city’s operations and service delivery for the next 10 years. The results of this process include a new City purpose statement and guiding principles, 4 strategic focus areas, 54 initiatives or action items, and indicators of success. 

Resource of the Week: Managing for Results Webpage

U.S. Government Accountability Office

This one-stop webpage provides an overview of the federal performance framework, GAO reports, testimony, and multi-media resources.

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Accountability and Performance Update – Feb 26 – Mar 3, 2024

Unlocking the Power of City Data

Results for America

Does building a strong foundation of data lead to good American Rescue Plan (ARP) investments? Mathematica and RFA compared ARP Dashboard scores with What Works Cities (WWC) Certification scores. We found that Certified cities were better positioned to use data and evidence to promote recovery, economic mobility and racial equity through ARP funds.

Quarterly Updates on Federal Performance Progress

U.S. Office of Management and Budget

For the first quarter of FY 2024 (Oct 1 – Dec 31, 2023), OMB saw significant progress across each of its three priority areas. Presidential Management Agenda teams are leveraging data to expand workforce development opportunities, supporting growth for service delivery providers, and advancing federal procurement and financial management. The website provides new data details, such as the employee viewpoint survey dashboard.

Strategic Foresight: Empowering America’s Future

Baldrige Foundation

The Baldrige Foundation proudly celebrates the launch of the Federal Foresight Advocacy Alliance (FFAA), a new collective endeavor of leading foresight and strategy experts dedicated to the creation of a U.S. Office of Strategic Foresight to navigate the 21st century’s myriad threats, complexities, and opportunities. FFAA’s mission aligns seamlessly with the Baldrige Foundation’s emphasis on building resilience and long-term success across American organizations.

The Case for a U.S. Office of Strategic Foresight

Federal Foresight Advocacy Alliance

This new federal office will foster a whole-of-government futures strategy by gathering, analyzing, and synthesizing insights about emerging trends, potential disruptions, and future scenarios. It will also galvanize critical discussions on long-term challenges and opportunities driving our security, economy, and overall well-being of the nation.

Resource of the Week: Center for Strategic Foresight

U.S. Government Accountability Office

The Center for Strategic Foresight operates within GAO’s Office of Strategic Planning and External Liaison, playing the important role of analyzing trends that will affect federal agencies and programs now and in the future. It tracks 12 trends affecting government and society.

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Accountability and Performance Update – Feb 19-25, 2024

A Focus on Organizational Health

McKinsey & Co.

Some companies continue to survive and thrive despite the challenges. Why do these companies manage to succeed, year after year—operationally, financially, and otherwise—while others don’t? Twenty-plus years of proprietary McKinsey research tells us that one of the main reasons is organizational health.

Marines Come in First

Defense News

The U.S. Marine Corps passed a full financial audit for the first time, with the service announcing Friday its fiscal 2023 financial audit received an “unmodified audit opinion” after a rigorous two-year review. . . . The milestone — something the Defense Department and the other armed services still have not achieved — comes after almost two decades of trying to prepare the Corps’ records and several failed audits along the way.

CAP Webinar: Using Performance Data to Improve Customer Experience: Thursday, Feb 29, 1 p.m. Eastern

The goal is to organize around the customer, not around the delivery programs; research shows that when citizens feel they are treated fairly and professionally, trust in government increases. Our presenters have first-hand experience grappling with these issues and will be able to provide webinar participants with a real-time picture of the progress and challenges they face.

Resource of the Week:  New Federal Program Inventory

U.S. Office of Management and Budget

Years in the making, OMB has announced that it has released an inventory of more than 2,300 federal financial assistance programs that account for more than $3 Trillion in spending. It includes a search function, amounts of spending, and links to other federal spending and grants databases. The Inventory will expand in years to come to incorporate other federal programs.

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