Government Performance Community of Practice Update for May 11 to 17, 2013
This list, as well as lists from past weeks and other resources, is also available through the Performance CoP wiki at http://wiki.gao.gov/wiki/index.php/Government_Performance_Community_of_Practice.
Performance Management
Public Management and the Challenge of the Last Mile of Service Delivery
Feather O’Connor Houstoun, Management Insights
Sometimes even the best program design and execution fail to get a government service to a recipient who needs it. There are ways to overcome those final hurdles.
Al Gore: Feds Have America’s Back
Kellie Lunney, Government Executive
Gore said the Clinton administration’s reinventing government movement during the 1990s started three “revolutions” that are embedded in government management today—a focus on results-oriented performance, innovation and customers.
Analytics
Are Dashboards Dead? Or is Big Data Making them Relevant Again?
Emily Jarvis, GovLoop
With the emergence of big data and data analytics, dashboards are making a resurgence.
Efficiency/Reorganization
Agencies Need Congress’ Help to Weed Out Duplicate Programs
Charles Clark, Government Executive
The success of any Obama administration bid to eliminate overlapping or duplicative programs may hinge on bipartisan cooperation from a turf-conscious Congress as well as clear and enduring metrics, a Senate panel was told.
Innovation
Reinventing Innovation
John Kamensky, Business of Government
How can government create a culture of innovation?
Invite Failure – What the Innovative Agencies Are Doing Right
Emily Jarvis, GovLoop
In order for an agency to be innovative you have to empower your employees and leave room for failure. So which agencies are doing that effectively?
Leadership
Why the SES Doesn’t Work, And How to Fix It
John Kamensky, Excellence in Government
America’s got talent, but it doesn’t work like it’s supposed to.
Developing Senior Executive Capabilities to Address National Priorities
Bruce Barkley, IBM Center for the Business of Government
This report is intended to spark a discussion of how to create a cadre of experienced career senior executives who can lead major, cross-agency initiatives on national priorities.
Open Government
Analysts Assess Federal Open Data Policy
Sarah Rich, Government Technology
Following the new Open Data Executive Order and the release of new Open Data Policy Guidelines, analysts have been speaking out, many of whom appear to be in favor of both the order and its new guidelines.
Government Performance Community of Practice Update for March 16 to 22, 2013
This list, as well as lists from past weeks and other resources, is also available through the Performance CoP wiki at http://wiki.gao.gov/wiki/index.php/Government_Performance_Community_of_Practice.
Performance Management
Air Force meets fuel efficiency goal several years early
Jared Serbu, Federal News Radio
An example of how goal setting can drive improvements in processes and practices.
Trust and Confidence: The Fertile Soil for Effective Goal Setting
David Schmidtchen, Public Administration Review
The focus on “organizational citizenship behavior” moves away from the mechanics of developing goals or ticking boxes in a performance management process to thinking more deeply about how leaders and managers might structure work so that people willingly give their motivation, commitment, and engagement to achieve organizational goals.
Efficiency/Reorganization
Building a Culture of Efficiency in Government
Stephen Goldsmith, Better, Faster, Cheaper
Small savings can add up to real money–and better services.
Open Government/Transparency
What’s the Status of Gov 2.0?
Emily Jarvis, GovLoop
Insights from an expert panel on the use of Web 2.0 tools in government.
What Are The Gov 2.0 Biggest Challenges?
Bryce Bender, GovLoop
Experts also discuss the challenges facing the implementation of Web 2.0 tools at all levels of government.
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