Performance Management
Moving from Process to Practice in Performance Management
Robert Shea, Government Executive
Agencies are showing they get how to leverage performance data.
How agency heads are measuring to manage
Steve Kelman, Federal Computer Week
Kelman’s research suggests that performance management is finally becoming ingrained in federal agencies — especially those with outstanding leaders.
Local perspectives on PerformanceStat: An interview with David Gottesman, Montgomery County, Maryland, and Greg Useem, City of Alexandria, Virginia
Andy Feldman, GovInnovator Blog
The “stat” approach, also called “PerformanceStat,” is a results-focused leadership strategy probably best known from CitiStat in Baltimore, but also used by dozens of local, state and federal offices and programs.
Baltimore’s Outcome Budgeting Approach
John Kamensky, Business of Government
Budgets, and budget reform, are sensitive topics at the moment, but it might be worthwhile to take a longer view of the issue to see what might be possible in the future, given the experiences of states and cities that have undertaken significant reforms.
What Does Performance Management Look Like in India?
John Kamensky, Business of Government
India has designed a performance management system with interesting parallels and differences from the U.S. performance management system that has evolved under the Government Performance and Results Act.

Analytics/Evaluation
Important tools for evidence-based decision making: An interview with Margery Turner, Urban Institute
Andy Feldman, GovInnovator Blog
What are some of the key tools that that policymakers and practitioners can draw on to to inform and strengthen decisions?

Collaboration
Four Elements That Promote Effective Coordination
John Kamensky, Business of Government
The successes and failures of U.S civil-military reconstruction efforts in Afghanistan serve as the basis for lessons learned in creating effective inter-agency coordination.

Open Government
The Future of Online Citizen Services
Gadi Ben-Yehuda, Business of Government
Which types of online customer-support tools currently used by the private sector will be adopted by government agencies?