Accountability and Performance Weekly – April 16-22

Performance Management
Bad performance metrics revisited
Steve Kelman, Federal Computer Week
What does it take to make sure managers are measuring the right things?

Obama Administration’s New Performance Grade: Improved, But Work Remains
Patrick Lester, Government Executive
The Obama administration has made substantial progress in measuring federal program effectiveness, but more needs to be done to shift federal funding to programs that work, according to a recent report.

The Obama Administration’s Self-Proclaimed Legacy in Good Governance
Eric Katz, Government Executive
The OMB Director said the administration’s strategy has been to act on evidence if it already exists, and build evidence when it does not.

Future of DATA Act implementation a ‘mixed picture’
Meredith Somers, Federal News Radio
The future of the DATA Act is getting murkier as the lead agencies behind the implementation struggle to keep deadlines and provide agencies with the guidance they need to adopt the new standards.

Can federal agencies hit their Data Act deadlines?
Chase Gunter, Federal Computer Week
The DATA Act is putting pressure on agencies to get their data in order.

The Complex Challenges of Measuring the Impact of Social Programs
Feather O’Connor Houstoun, Governing
As efforts to evaluate housing programs illustrate, it’s difficult to make precise comparisons. But it’s worth the effort.

Customer Service
Creating Federal Services that Actually Work for People
Mark Fisk, Government Executive
A citizen-centric government experience will become the new normal in today’s digital world.

Senate, House debut GREAT Act to cut federal waste
Carten Cordell, Federal Times
A bipartisan pack of senators and congressmen rolled out new legislation on April 21 in an effort to reduce government waste and duplication.

Benchmarking: A Practical Guide for Federal Agencies
Sukumar Dwarkanath, Government Executive
Streamlining mission-support functions has the potential to transform agency operations.

Enhancing Decision-Making: Helping the next administration make smart and timely decisions
Dan Chenok and Alan Howze, Business of Government
Improving decision-making for the next administration – and for the transition team that precedes it – is the subject of a new report.

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