Performance Management
Next Steps in Improving Government Performance
John Kamensky, Business of Government
Have government reformers put the chicken before the egg? For years, their attention has been on improving performance by focusing on program results.
Reflections on Reform: Implementing Management Reform
John Kamensky and Mark Abramson, Business of Government
What are the lessons for successfully implementing management reforms?

Analytics/Evaluation
Congress looks to make grant info DATA Act friendly
Chase Gunter, Federal Computer Week
New legislation fills in financial reporting gaps in the the Digital Accountability and Transparency Act.
Trump Team’s Evidence-Based Policy Efforts Lauded by Nonprofit Partner
Charles Clark, Government Executive
OMB’s guidance on foreign aid cited as model for agency implementation.
Does Congress Need an Evidence Office?
Patrick Lester, Social Innovation Research Center
Does Congress need an office to help it sort through the ever-growing body of research and analysis so that it can make its decisions more evidence-based?
The Gold (and Silver) Standard for Data-Driven Governance
Stephen Goldsmith, Governing
The cities that achieved the top grades in a new certification program have important things in common.

Collaboration
Government-Focused Information Exchange Goes Live
Theo Douglas, Government Technology
A new information network is putting the collective wisdom of public sector IT agencies within reach of their colleagues and trying to solve some of the big problems that vex government.

Customer Service
Citizen satisfaction with government services on the rise
Jessie Bur, Federal Times
American citizens are generally satisfied with the services the government provides them, according to a recent American Customer Satisfaction Index report.

Innovation
Can DHS purchase innovation?
Derek Johnson, Federal Computer Week
At a reverse industry day, representatives from DHS and industry discussed what’s keeping government from innovating.