Performance Management
Agencies Reveal New Priority Goals in Budget
John Kamensky, Business of Government
The President’s FY 2019 budget released in mid-February was accompanied by a set of statutorily-required “Agency Priority Goals” and four-year strategic plans.
GSA merges shared services team and management councils into new office
Carten Cordell, FedScoop
GSA’s 2019 budget justification includes a request to help fund a new office merging the Trump administration’s shared services and performance management strategies.

Analytics/Evaluation
How States Use Data to Inform Decisions
Pew Charitable Trusts
A national review of the use of administrative data to improve state decision-making.
The Evolving Nature of State Data Work
Zack Quaintance, Government Technology
States have emphasized data work more lately — but where do they go from here?

Customer Service
Report: Effective Government Outreach Requires Social Media
Elizabeth Zima, Government Technology
The role of social media in citizen-government interactions has steadily increased in recent years as the public becomes more reliant on the medium for real-time information.

Open Government
How government data is at risk
Chase Gunter, Federal Computer Week
Open data advocates and former government employees have concerns about the fate of open government data, especially with budget and staffing cuts and surrounding topics that face increased politicization and contentiousness.