Accountability and Performance Weekly – March 3-16

How HHS’s Data Science CoLab catalyzes employee innovation: An interview with Will Yang, CoLab Director, U.S. Department of Health and Human Services
Andy Feldman, Gov Innovator Podcast
The U.S. Department of Health and Human Services recently launched a pilot version of a new initiative called the Data Science CoLab, an eight-week-long data science training program.

Cutting Through the Complexity: A Roadmap for Effective Collaboration
David Ehrlichman, David Sawyer, and Matthew Spence, Stanford Social Innovation Review
Collaborations and networks rarely achieve their ambitious goals. Here’s what it takes to make them actually work.

Customer Service
Government’s Customer Experience Comeback
Eric Keller and Kathy Conrad, Government Executive
In its 2019 budget proposal the White House sent a strong signal that improving customer interactions with government will be a major management priority.

In federal IT, no harm borrowing ideas that work
Jory Heckman, Federal News Radio
When it comes to adopting new technology and revamping online services to the public, federal agencies don’t always need to reinvent the wheel.

OPM says it’ll help agencies re-skill federal employees for jobs of the future
Nicole Ogrysko, Federal News Radio
In the coming months, OPM will have more guidance for agencies to better prepare their employees to handle new kinds of work.

Air Force giving $64 million to squadrons next week to spur innovation
Scott Maucione, Federal News Radio
The Squadron Innovation Fund gives the Air Force’s basic unit about $10,000 to $30,000 to start new programs and invest in new ideas.

A hollow administration?
Alan Balutis, Federal Computer Week
Hundreds of top agency positions remain unfilled.

Are You Ready for Pay for Performance?
Alan Pentz, Corner Alliance
It is essential for leaders to establish clear goals.

Finally, Managing People Seems to be a Priority
Howard Risher, Government Executive
The failure of government to adopt strategies proven in other sectors has long been a mystery.

Why OMB should change the name of the management agenda
Jason Miller, Federal News Radio
Each of the pillars of the management agenda will be driven by people.

What the President’s Management Agenda Will Say About IT, CIOs and Office of American Innovation
Aaron Boyd, Nextgov
The agenda will include bringing more people to the table and having OMB take the lead.

Open Government
Could The Open Government Movement Shut The Door On Freedom of Information?
Suzanne J. Piotrowski, Alex Ingrams and Daniel Berliner, Government Executive
Three scholars of government transparency look at a potential collision between the old freedom of information movement and the new open government movement. Is there room for both?

A Powerful Tool for Getting Citizens Involved
Feather O’Connor Houstoun, Governing
By engaging residents on issues of climate and weather, it demonstrates how program design can be improved and strengthened.

Citizen Engagement for the Long Haul
Myung Lee, Governing
By tapping their residents’ knowledge and creativity in sustained ways, cities can achieve more with less.

Are Open Data Efforts Working?
Adam Stone, Government Technology
State and local governments have poured time, money and resources into publishing data sets and building portals to facilitate access to this wealth of information. Are these open data initiatives succeeding?

7 Requirements for Successfully Managing Government Reform
Dave Mader, Government Executive
Public sector transformation can be successful if pursued the right way.

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