Government-wide Actions Needed to Improve Agencies’ Use of Performance Information in Decision Making
Government Accountability Office
Information about whether and how well agencies are reaching their goals is essential to making the federal government more effective. This only works, however, when federal managers use that data to make decisions.
GAO: Data-driven management is stuck in neutral
Chase Gunter, Federal Computer Week
The Government Accountability Office says agencies haven’t really improved on data-driven decision-making since 2013.
MSPB Highlights Best Practices in Performance Management
Erich Wagner, Government Executive
Timely feedback, employee autonomy and a sense of purpose all contribute to better performance, morale.
Who is Accountable for Agency Performance?
Howard Risher, Government Executive
The steps to improve performance are best seen as a puzzle; no single action is likely to have much impact. The pieces are well known—research has highlighted what’s needed—but government has trouble putting them together.
Who In Government Is Asking ‘What Works?’
Robert Shea, Government Executive
There is no single individual at agencies who is tasked with speaking up when what agencies are doing isn’t working.