Accountability and Performance Weekly – May 18-24

Why the Future of Work Is a Challenge for Government
John Kamensky, Government Executive
The federal workforce needs to be reskilled. Expect major disruptions ahead.

Government Needs to Invest in Human Resources
Howard Risher, Government Executive
In high performing organizations, HR specialists work as advisers and consultants to line managers to address workforce problems. That doesn’t happen in federal agencies.

OPM offers up new reskilling toolkit, workforce reshaping guide for agencies
Nicole Ogrysko, Federal News Network
As part of the administration’s efforts to reskill the federal workforce, OPM has new a toolkit and playbook for agencies to tackle the unknown.

OPM offers guides for handling automation’s effect on federal workforce
Dave Nyczepir, FedScoop
OPM released a new set of tools in its ongoing effort to reskill federal employees.

Employees, research drive CX innovations at Veterans Affairs
Chase Gunter, Federal Computer Week
VA is looking to improve customer experience by changing its culture and by tapping its own workforce as a resource for innovative ideas.

Report: Agency Leaders Must Embrace Risk to Adopt Artificial Intelligence
Jack Corrigan, Nextgov
If government leaders want to bring more AI tools into their agencies, they need to make sure their employees are comfortable with failure, a government tech trade group found.

OPM-GSA Merger Proposal Falls Flat With House Oversight Panel
Erich Wagner, Government Executive
Lawmakers and witnesses say the plan isn’t well thought-out and risks eroding merit system protections.

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