Performance and Management

OMB restores data-driven goal setting requirements that Trump nixed

Dave Nyczepir, FedScoop

An OMB memo reinstated the government’s performance improvement and service delivery framework, which expects senior leaders at agencies to set ambitious goals, hold regular progress reviews and publicly report the results. The memo also brings back customer experience tools.

How to Build Employee Commitment and Improve Performance

Howard Risher, Government Executive

A good place to start would be to reward goal achievement.

Open Data and Analytics

Three ways Biden can use open data to deliver on his ambitious agenda

Hodan Omaar, Federal News Network

There are three immediate steps that the new administration can take to leverage open and transparent data to advance President Biden’s agenda

Data community asks OMB to remember data funding in fiscal 2022

Dave Nyczepir, FedScoop

Members of the data community urged the Office of Management and Budget to include data infrastructure funding in its fiscal 2022 budget proposal in a letter sent by the Data Coalition.

Modernizing Data Sharing and Analytics Is Critical to Solving Our Nation’s Challenges

Clarke Allen, NextGov

We must evolve the way we analyze and use the treasure trove of data at our disposal.

Customer Experience

Humanizing Government Is a Public Outreach Superpower

Julia Edinger, Government Technology

Government agencies of all sorts had to adapt their public communication strategies to address the public health crisis of COVID-19. Those who did so with a human approach found a lasting connection with their audiences.