Performance Management: A Multi-Prong Approach
IBM Center for The Business of Government (Barrett & Greene)
For many years, people have been using the words performance management as a sort of synonym for performance measurement. . . for years, there was huge excitement about the potential of using measures to help make important decisions. But in recent conversations, zealots of that practice can come out sounding depressed by the lack of attention it’s been getting lately.
Measuring Skills-Based Hiring Results
Barrett & Greene
The National Governors Association has created a Skills-Based Talent Metrics Toolkit that envisions a measurement system that can evaluate what approaches work and which may not and whether government services and outcomes are improved under a skills-based hiring system. An important aim is to “move beyond descriptive reporting and toward actual evaluation.”
Webinar: Collaborative Performance Management (Tues., Oct. 13, 1 p.m. Eastern)
Center for Accountability & Performance, American Society for Public Administration
How do you manage performance when achieving results depends on partners outside your direct authority? This webinar will explore how public managers can make performance management work in collaborative settings, based on cases from the United States, Jamaica, and the Netherlands.
Webinar: Performance Management and the Organizational Context (Tues., Oct. 20, 1 p.m. Eastern)
Center for Accountability & Performance, American Society for Public Administration
Student fellows from the Data Science for Social Good program at Johns Hopkins University will discuss their experiences working on applied projects with city government partners. Students will present the public problems addressed by their teams and reflect on what they learned about city operations, stakeholder needs, data limitations, and communicating their findings.
Barrett & Greene (Haley Kadish)
Sit in on many government budget conversations and you will hear a lot about money but surprisingly little about services. We talk about vacancies, salary savings, contracts, recurring costs and fund restrictions. . . Ultimately the big question is this: What level of service are we trying to provide, and what does it cost?
