Author Archives: aspacap

Value of Evidence-Based Decisionmaking PATimes Even in agencies that vocally support evidence-based decision-making and use one of the decision-making modalities described in the article, there exists the potential for the evidence to be muddied through ineffective leadership. Too often, sub-optimal … Continue reading →

Navigating Nonprofit Scandals: Audit’s Role in Accountability.  Center for Accountability & Performance (Free Webinar, Tuesday, Aug 12, 1 p.m. Eastern) This webinar will focus on the critical role of audit teams in ensuring nonprofit accountability and effective crisis response in … Continue reading →

Optimizing Performance Using Values-Based Management National Academy of Public Administration This white paper outlines a strategic, four-step framework to help agencies sustain and improve performance. Drawing on lessons from past downsizing efforts and best practices in Value-Based Management (VBM) and … Continue reading →

Ten Tips for Better Performance Management Barrett & Greene During the last three (plus) decades, Katherine Barrett and Richard Greene have seen a number of flaws crop up in the performance management functions of cities, counties and states. Some of … Continue reading →

Benchmarking Project Report 2025 School of Government, University of N. Carolina The North Carolina Benchmarking Project was established in 1995 so that participating municipalities could compare service data and performance trends. In 2022, the Benchmarking Project relaunched as Benchmarking 2.0 with … Continue reading →