Category Archives: Uncategorized

Performance Management The problem at the VA: ‘Performance perversity’ Donald Moynihan, Los Angeles Times An investigation of the VHA points to systemic problems, but does not explain why these problems occurred. The most likely answer is “performance perversity”: Imperfect performance … Continue reading →

Performance Management VA waiting lists and performance measurement Steve Kelman, Federal Computer Week Kelman argues that allegations about secret wait lists at the VA are a sign of performance management’s power, not its problems. What’s so scary about performance ratings? … Continue reading →

Performance Management The Reluctant Executive Donald Kettl, Government Executive The Obama administration can help cement the big steps already made: getting agency managers to decide which performance balls they most want to move down the field, producing good measures to … Continue reading →

Performance Management Yes, Obama’s Management Agenda Is Different From George W. Bush’s Charles Clark, Government Executive Current goal is to drive results by focusing on strategic objectives, not narrower programs, OMB performance officer says. The Federal Government Doesn’t Need Any … Continue reading →

Performance Management 10 Key Questions for Launching an Effective Government Program Patrick Mallory, Governing Keeping these lessons in mind can improve the chances of success for any public-sector initiative. The Secret Sauce of Effective Progress Reviews John Kamensky, Business of … Continue reading →