Category Archives: Uncategorized

Strategic Planning in the Arts Performance.gov The National Endowment of the Arts used active engagement at the very beginning of their strategic planning process. They started with a blank canvas. Before they wrote a word of their strategic plan, they went … Continue reading →

Government Reimagined: An Interview with Michael Jacobson Performance Magazine, KPI Institute  King County, WA, director of performance and strategy, Michael Jacobson, is interviewed in the cover story for this issue of Performance Magazine about his views on strategy, performance management, … Continue reading →

‘Twas the Night of Great Foresight Balanced Scorecard Institute ‘Twas the night of great foresight, when all through the land,Not a creature was stirring, but their plans were all grand.Strategies were hung by the whiteboard with care,In hopes that scenario … Continue reading →

New Federal Agency Priority Goals for FY 2024-2025 U.S. Office of Management and Budget Newly-released FY 2024-25 Agency Priority Goals span across the Federal Government and ties into several of the Biden-Harris Administration’s long-term priorities. Some represent joint efforts across … Continue reading →

Data-Driven Decision-Making Is Key to Better Customer Service in Government Federal News Network The Biden administration, in its push to improve customer experiences across government, is using data to pinpoint where those services aren’t meeting expectations. OMB’s Joint Review Meetings … Continue reading →