Accountability and Performance Update – Dec 23-31, 2024

Agency Priority Goals and the Challenge to Performance and Accountability

LinkedIn (Woody Stanley)

What happens when federal department leaders are encouraged to identify their short-term priorities and adopt measurable targets for program improvement by a set date? After a decade of reporting measures and targets for two agency priority goals (one for Transportation, the other for HUD), it is possible to draw some inferences about this mechanism for improving performance and accountability. 

Government Reform Starts with Data and Evidence

Federal News Network (Kshemendra Paul)

A governmentwide common operating picture (COP) of government programs and operations federated across agencies could be created by aiming modern data management and analytics, entity resolution and artificial intelligence technology at fragmented federal data. The COP would tie together authoritative federal budget, finance, procurement, payroll, human capital, investment, asset, program and performance data.

Dashboard to Reduce Medical Accidents

Federal News Network

Hospitals treat the sick and injured. But they can be dangerous places. A unit of the Health and Human Services Department aims to reduce the harm to the patient and health care workforce by 50%. So it’s set up a dashboard that aggregates safety information. 

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Accountability and Performance Update – Dec 16 – 22, 2024

Two Performance-Related Bills Sent to President

Two pieces of legislation have passed Congress and will likely be signed by the President soon. The first, the Federal Agency Performance Act of 2024, embeds a current administrative best practice into law – agency annual strategic reviews. The second, the Government Service Delivery Improvement Act, requires OMB to designate a governmentwide lead official and each agency designate a lead official to improve service delivery, and adopts the framework of High Impact Service Providers into law.

Dept of Govt Efficiency – What About Government Performance?

NextGov (Steve Kelman)

There is absolutely nothing in the Musk-Ramaswamy pronouncements about making the government more efficient by causing it to work better. . . But we need to understand that an important constituency for better government performance is actually among civil servants themselves. 

What Is the Effect of Merit Selection and Bureaucratic Autonomy on Governmental Performance?

Public Administration Review (Sergio Fernandez, Faisal Cheema)

This study analyzes the impact of merit-based appointments and bureaucratic autonomy on service delivery effectiveness, using longitudinal data from a panel of African countries. It finds that appointing bureaucrats based on merit improves governmental performance, even when public institutions and bureaucracies are weak.

Advancing Local Governance: A Systematic Review of Performance Management Systems

Cogent Business & Management Journal (Open Access)

This study analyzes key trends in performance management systems through a systematic literature review of 122 studies published between 2000 and 2023. Regional analysis results reveal varying trends worldwide.

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Accountability and Performance Update – Dec 9 – 15, 2024

Field Guide for Financing Public Sector Integrated Data Systems & Evaluation

National Academy of Public Administration

In addition to providing critical insights, one of the most basic benefits of integrated data systems is their capacity to generate automated reports at significantly lower cost, freeing up resources for more productive activities that improve program effectiveness.

Eleven Federal Agencies Recognized for Using Evidence

Results for America

Results for America released the 2024 Invest in What Works Federal Standard of Excellence, a comprehensive assessment of the progress that 11 leading federal agencies have made in harnessing the power of evidence and data to invest in what works and expand opportunities for all.

New York City’s Innovative HR Dashboard

Barrett & Greene, Inc.

Multiple local governments will benefit from the tale of New York City’s innovative staffing dashboard, which tracks the difference between authorized budgeted positions and actual headcounts in 80 agencies.  The dashboard, which was first developed in 2022, is updated monthly with real-time preliminary data to keep track of vacancy rates. 

Customer Satisfaction Metrics Show Improvement

MeriTalk

Based on the American Customer Satisfaction’s annual survey, citizen satisfaction with U.S. Federal government services continued to improve in 2024, advancing 2.2 percent to a score of 69.7, and marking a seven-year high.

Strategic Program Management Tied to Accountability

Public Administration Review (Evan Berman, et al)

Strategic program management is an approach to advance the impact of programs. This study examines its use in Brazil and Indonesia. There, program managers felt greater performance accountability because of the use of this approach.

Evaluating the Use of Evidence in US State Governments

Public Administration Review (Chengxin Xu, et al)

In a review of three states, civil servants prefer evidence of programs from their own state, that are recent, that show positive effects from different demographic groups, and is created by independent teams.

Cross Agency Priority Goals Help Address Complex Shocks

IBM Center for The Business of Government (Chris Mihm)
Cross Agency Priority Goals can play a crucial role in enhancing governmentwide resilience and capacities to address existing and future shocks, as demonstrated by their success in reducing administrative burdens and improving the customer experience.

Resource of the Week:  Performance Readers’ Guide (Part 3)

Barrett & Greene, Inc.

We’re now presenting our third installment of books (and a couple of journal articles) recommended by the many government performance experts who have enthusiastically shared their favorite book suggestions with us. This list does not repeat any recommendations that were made in our previous B&G Reports.

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Accountability and Performance Update – Dec 2 – 8, 2024

Dept of Gov Efficiency: What About Performance?

NextGov (Steve Kelman)

There is absolutely nothing in the Musk-Ramaswamy pronouncements about making the government more efficient by causing it to work better. They can’t bring about performance improvements in government by themselves; they need to work with those inside the agencies seeking a more efficient government.

WEBINAR: Evidence-Based Policy and the Budget Process

American Association of Budget & Policy Analysts (AABPA) – Thursday, Dec 12, Noon – 1 p.m. Eastern

How can the government identify and fund effective programs – and build new ones, through rigorous testing – to make real headway on the nation’s social problems? We will discuss how evidence-based policy can be incorporated into the budget process with Jon Baron, the President of the Coalition for Evidence Based Policy.

Maryland Schools Earn High Ranks on State Report Card

Washington Post

The new Maryland schools Superintendent Carey Wright critiqued the existing report card and appointed a task force to review it.. In April, she noted that a majority of schools received at least three starslast year, even though scores on state assessments show that just 23 percent of studentswere proficient in math and 47 percent of students were proficient in reading. One of the biggest questions forthe task force was whether to stop using a star rating system. The task force recommended instead using a “performance level” system. 

Resource of the Week:  Social Progress Imperative

This interesting nonprofit website aggregates social indicator data in interesting ways, and allows the user to explore hyperlocal data for 32,000 neighborhoods. It can be an interesting companion to the USAFacts.org website.

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Accountability and Performance Update – Nov 25 – Dec 1, 2024

Performance Reporting Reimagined

U.S. Office of Management and Budget

Current federal agency performance reports are on the web, but tend to be complex and hard to navigate. OMB staff are piloting a way of reimagining this information. Here’s a link to a digital prototype.

Piloting a Federal Evaluation Approach for Cross-Agency Initiatives: A Test Case

U.S. Department of Health and Human Services, Asst. Sec. for Program Evaluation

HHS has engaged staff from across the Department to develop and test an approach for evaluating initiatives that involve multiple divisions, address the needs of a diversity of communities, and include varied approaches. Their test case looks at Overdose Prevention initiatives.

Does Program Evaluation Make a Difference in Policy Spending?

London School of Economics (Michelle Rao)

This is an intriguing paper that examines the relationship between program evaluations and changes in policy spending in a series of Latin American cash transfer programs. The author examined 128 program evaluations of these programs and concludes, “I find zero relationship between research results and spending.”

Resource of the Week:  Symposium on the Government Performance and Results Act at 30

International Journal of Public Administration

The symposium on GPRA is finally finished! Here’s a link to the table of contents and abstracts for each article. The full articles, however, are pay-walled.

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