Performance Management
Assessing Government Performance through the Lens of Public Sector Workers
Michael Lipsky, Public Administration Review
A review of Charles Goodsell’s new book, The New Case for Bureaucracy, which seeks to “transcend stereotypes about the agencies of administration that do the work of government in this huge country.”

Analytics/Evaluation
Gerald Ray, Social Security Administration: Conversations on Using Analytics to Improve Mission Outcomes
Brian Murrow, Business of Government
Applying analytics to a continuous process of improvement.

Efficiency/Reorganization
Fixing the Useless Federal Program Inventory
John Kamensky, Government Executive
To cut duplicative programs, agencies have to know how to count them first.
Effort to Root Out Duplicative Federal Programs Hits a Roadblock
Charles Clark, Government Executive
Because agencies use different terminology, their inventories of programs have limited value, GAO finds.

Open Government
Is E-Gov Really Delivering?
Tod Newcombe, Government Technology
It didn’t evolve as pioneers planned, but government’s move to digital has been revolutionary.