Analytics/Evaluation
The New Data-Driven Government Equation
Kate Bender, Government Executive
Data scientists are integrating open, online public data with citizen surveys to produce a rich and innovative perspective on citizen satisfaction with city services.
Data Analytics Helps Indiana Change its Approach to Infant Mortality
Jessica Hughes, Government Technology
Indiana has been using data analytics to reduce the state’s historically dismal infant mortality rate.

Collaboration
OMB seeks approval for agencies to ante up $15M for cross-agency goals
Jason Miller, Federal News Radio
The White House is asking Congress for permission to “pass-the-hat” to pay for cross-agency priority goals.
Cross-agency performance goals in the president’s budget
Steve Kelman, Federal Computer Week
Why this year’s emphasis on performance management could be different.

Customer Service
Customer Centricity and the Future of Human Services
William Eggers and Tiffany Dovey Fishman, Government Executive
Assessing individual needs improves results and cuts costs.

Efficiency/Reorganization
Obama Revives Agency Consolidation Proposal
Charles Clark, Government Executive
A previous version in 2012 foundered in a turf-conscious Congress.

Open Government
Obama budget pushes better decisions using open data
Aaron Boyd, Federal Times
The government produces petabytes of data every day and the administration is looking to strengthen the collection and analysis of that information and release more of it to the public.
GSA invites in the masses
Colby Hochmuth, Federal Computer Week
The General Services Administration has launched its online Public Participation Playbook, a resource of best practices and performance metrics for government managers to evaluate and build better services through citizen involvement.