Performance Management
New playbook trying to make performance metrics more than just a compliance exercise
Jason Miller, Federal News Radio
The Performance Improvement Council is trying to bring together tools and people to take better advantage of technology and data.

Analytics/Evaluation
Path to DATA Act rollout hits another roadblock
Meredith Somers, Federal News Radio
A four-month delay to deliver a process for tagging and transmitting federal spending information under the DATA Act might jeopardize the rule’s final rollout.

Collaboration
A new face of interagency collaboration
Steve Kelman, Federal Computer Week
The Urban Waters Federal Partnership’s entrepreneurial spirit and flair for true collaboration can be a model for other cross-agency efforts.

Customer Service
It’s Time to Cut the Long Lines for Government Services
Shelley Metzenbaum, Government Executive
Government can—and should—collect, organize, and share data about the timing and duration of government visits and other transactions in ways that are easily found, accessed, and understood.

Innovation
Beyond the Lab: Government Innovation in Unlikely Places
Darcie Piechowski, Business of Government
Innovation – and the creativity that goes along with it – can be applied to a myriad of organizational issues that may not garner the same attention.

Leadership
How Do You Do a Start-Up in the Government?
Dan Chenok, Government Executive
Leaders who have helped to stand up new agencies points to a number of lessons.
The Key to High Performance
Howard Risher, Government Executive
Research has confirmed that managers have more impact on an organization’s performance than any other factor.

Risk Management
Have Candid Conversations Before Bad Things Happen
John Kamensky, Government Executive
New guidance from the Office of Management and Budget offers a fresh approach to managing risk.
How TSA jump-started enterprise risk management
David Thornton, Federal News Radio
Two years before OMB released the updated A-123 to include Enterprise Risk Management guidance, the Transportation Security Administration was experimenting with implementing its own ERM system.
Managing Organizational Integrity Risks
Michael Keegan, Business of Government
A new report from the IBM Center aims to help federal managers meet the requirements of A-123 by providing them with a better understanding of organizational integrity risks (e.g., reputational risk) and offering approaches they can use to effectively manage those risks.
GSA releases playbook for enterprise risk management
Bianca Spinosa, Federal Computer Week
The CFO Council and the Performance Improvement Council have released guidance to help agencies meet new risk management requirements in OMB’s revised Circular A-123.