Accountability and Performance Update – Mar 25-31, 2024

Are VA Metrics Reliable for its Community Care Program?

U.S. Government Accountability Office

The Department of Veterans Affairs (VA) met some but not all of the statutory requirements related to the administration of the Veterans Community Care Program. VA developed 15 metrics that measure periods of time within its community care scheduling process. However, GAO found four of the 15 metrics to be unreliable, as these metrics also require data on provider referral acceptance dates in order to be calculated.

Using AI to Analyze Performance Data & Trends

Barrett & Greene

The engagement and analytics company, Polco, is currently field testing its own AI tool using its proprietary treasure trove of public sector data. Dubbed “Polly”, it is designed to use real-time performance management data, comparisons, and historical trends for strategic planning, budgeting, grant applications, performance management, and more. It is projected to be available to users by May.

Resource of the Week: The On-Line Journal Vital City

Vital City offers actionable strategies to build thriving cities. Features original commentary, new research, and data analysis from leading thinkers, practitioners, and neighborhood voices (with a New York City focus). For example: Issue 7 – “Does Evidence Matter? Research Meets the Real World.”

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