Category Archives: Uncategorized

Keeping Current: How Data Can Help Enhance Public Safety Center for Accountability & Performance (Webinar: Wed., Sept. 14, 1 p.m. ET) This webinar is a case study that focuses on the way Durham, North Carolina, has used its 911 data … Continue reading →

Growing Data Divide Government Executive A recent report from the Center for Data Innovation says a lack of collection and use of data across demographics is leading to disparities in access to critical services. Making Participatory Budgeting Work: Experiences from the Front … Continue reading →

It’s Complex, Not Complicated UK.Gov Blog on Public Policy Design Most of the insufficiencies of government can be traced back to a fundamental misunderstanding about how to ‘solve’ the problems society faces. Updated Federal Performance Guidance U.S. Office of Management … Continue reading →

Massachusetts Needs a Performance Framework Pioneer Institute (Joe Staruski) Many states have made tremendous progress toward government efficiency and effectiveness by setting goals and tracking their progress. Massachusetts tried making a performance structure, but in 2014 it was discontinued. Today, the … Continue reading →

A Missed Opportunity Government Executive (Shelley Metzenbaum) Federal agencies’ quarterly performance updates, short- and long-term strategic plans, and annual performance reports deserve more attention. Six-Month Update on Federal Customer Experience Executive Order OMB Federal CX Team; Performance.gov  Over the past six … Continue reading →