Analytics/Evaluation
Implementing evidence-based policymaking
Lia Russell, Federal Computer Week
Agencies and the White House are getting into the weeds of how to put the Evidence Act into effect.
Federal CIO: Chief Data Officer Council Is Coming Very Soon
Brandi Vincent, Nextgov
After months of collaboration, planning and legislation that mandated its existence, the government will soon establish its first-ever Chief Data Officer Council.
Analyst, Analyze Thyself!
Jeff Myers and Jennifer Bachner, Nextgov
Analytics professionals spend more time gathering data than they dedicate to analyzing it, according to a recent survey.

Customer Service
3 tips for standing up a CX function
Santiago Milan, Federal Computer Week
An expert offers advice on how to know whether you’re ready for change at the top.

Innovation
How Five Federal Agencies Fostered Innovation
Courtney Buble, Government Executive
New report showcases initiatives including a procurement lab and virtual internship program.
GAO imagines the future of oversight
Adam Mazmanian, Federal Computer Week
In a new Innovation Lab, a vision of audit tech with big data and expanded reach begins to take shape.
Federal innovators now have a new ‘support group’ style council
Nicole Ogrysko, Federal News Network
A group of like-minded champions of creative, inventive thinking within their agencies has formed a kind of support group for federal innovators.