Government Performance Community of Practice Update for May 11 to 17, 2013

 

This list, as well as lists from past weeks and other resources, is also available through the Performance CoP wiki at http://wiki.gao.gov/wiki/index.php/Government_Performance_Community_of_Practice.

 

 

Performance Management

Public Management and the Challenge of the Last Mile of Service Delivery

Feather O’Connor Houstoun, Management Insights

Sometimes even the best program design and execution fail to get a government service to a recipient who needs it. There are ways to overcome those final hurdles.

 

Al Gore: Feds Have America’s Back

Kellie Lunney, Government Executive

Gore said the Clinton administration’s reinventing government movement during the 1990s started three “revolutions” that are embedded in government management today—a focus on results-oriented performance, innovation and customers.

 

Analytics

Are Dashboards Dead? Or is Big Data Making them Relevant Again?

Emily Jarvis, GovLoop

With the emergence of big data and data analytics, dashboards are making a resurgence.

 

Efficiency/Reorganization

Agencies Need Congress’ Help to Weed Out Duplicate Programs

Charles Clark, Government Executive

The success of any Obama administration bid to eliminate overlapping or duplicative programs may hinge on bipartisan cooperation from a turf-conscious Congress as well as clear and enduring metrics, a Senate panel was told.

 

Innovation

Reinventing Innovation

John Kamensky, Business of Government

How can government create a culture of innovation?

 

Invite Failure – What the Innovative Agencies Are Doing Right

Emily Jarvis, GovLoop

In order for an agency to be innovative you have to empower your employees and leave room for failure. So which agencies are doing that effectively?

 

Leadership

Why the SES Doesn’t Work, And How to Fix It

John Kamensky, Excellence in Government

America’s got talent, but it doesn’t work like it’s supposed to.

 

Developing Senior Executive Capabilities to Address National Priorities

Bruce Barkley, IBM Center for the Business of Government

This report is intended to spark a discussion of how to create a cadre of experienced career senior executives who can lead major, cross-agency initiatives on national priorities.

 

Open Government

Analysts Assess Federal Open Data Policy

Sarah Rich, Government Technology

Following the new Open Data Executive Order and the release of new Open Data Policy Guidelines, analysts have been speaking out, many of whom appear to be in favor of both the order and its new guidelines.

 

 

Government Performance Community of Practice Update for March 16 to 22, 2013

 

This list, as well as lists from past weeks and other resources, is also available through the Performance CoP wiki at http://wiki.gao.gov/wiki/index.php/Government_Performance_Community_of_Practice.

 

 

Performance Management 

Air Force meets fuel efficiency goal several years early

Jared Serbu, Federal News Radio

An example of how goal setting can drive improvements in processes and practices.

 

Trust and Confidence: The Fertile Soil for Effective Goal Setting

David Schmidtchen, Public Administration Review

The focus on “organizational citizenship behavior” moves away from the mechanics of developing goals or ticking boxes in a performance management process to thinking more deeply about how leaders and managers might structure work so that people willingly give their motivation, commitment, and engagement to achieve organizational goals.

 

Efficiency/Reorganization

Building a Culture of Efficiency in Government

Stephen Goldsmith, Better, Faster, Cheaper

Small savings can add up to real money–and better services.

 

Open Government/Transparency

What’s the Status of Gov 2.0?

Emily Jarvis, GovLoop

Insights from an expert panel on the use of Web 2.0 tools in government.

 

What Are The Gov 2.0 Biggest Challenges?

Bryce Bender, GovLoop

Experts also discuss the challenges facing the implementation of Web 2.0 tools at all levels of government.

 

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Government Performance Community of Practice Update for May 4 to 10, 2013
 
This list, as well as lists from past weeks and other resources, is also available through the Performance CoP wiki athttp://wiki.gao.gov/wiki/index.php/Government_Performance_Community_of_Practice.
 
 
Performance Management
Theodore H. Poister, Obed Q. Pasha, and Lauren Hamilton Edwards, Public Administration Review
Although performance management processes are widely assumed to be beneficial in improving organizational performance in the public sector, there is insufficient empirical evidence to back this claim. In this article, the authors examine the impact of performance management practices on organizational effectiveness in a particular segment of the public transit industry in the United States.
 
Dan Chenok, Business of Government
Among the IBM Center’s main activities is the sponsorship of research on issues affecting government leaders that points to practical recommendations for government.
 
Innovation
Steve Towns, Government Technology
When it comes to innovation in government, Ted Gaebler literally wrote the book. His 1992 best-seller, Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector, influenced a generation of public policy experts and managers. In it, the authors argued that governments needed to rethink industrial-era bureaucracies and develop new techniques suited to the Information Age.
 
Innovategov
Many advocates in both government and private enterprise seek to bring about a transformation to the relationship between government and citizenry. Recently, one of the highest profile figures in state government has led a charge to create the next generation of government-public interaction through technology
 
Open Government/Transparency
Jason Miller, Federal News Radio
The administration’s new policy and executive order released Thursday are the forcing functions to make data accessible and open that has been missing over the last decade.
 
Adam Mazmanian, Federal Computer Week
Under an executive order, civilian agencies must produce data in open, machine-readable form to promote public access and commercial use.
 
Mark Micheli, Excellence in Government
Podcast on how the the White House’s “We the People” initiative is creating a new model for citizen engagement.
 
Performance Budgeting
Paul Posner, Management Insights
Making spending decisions based on evidence and analysis can be hardest to do in times of austerity, but that’s precisely when these tools are most useful.
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Accountability and Performance Weekly (Apr. 13-19, 2013)

Performance Management 

Agencies Have Elevated Performance Management Leadership Roles, but Additional Training Is Needed

Government Accountability Office

The designation of senior-level officials to key performance management roles with responsibilities under the GPRA Modernization Act has helped elevate accountability for performance management within federal agencies and ensure high-level involvement.

 

The 6 Ways Government Needs to Improve Performance Management

John Kamensky, Government Executive

An overview of how the federal government needs to start managing performance.

 

The New Federal Performance System: Implementing the GPRA Modernization Act

Donald Moynihan, IBM Center for the Business of Government

Professor Moynihan describes the evolution of the federal performance management system over the past 20 years since the passage of the Government Performance and Results Act of 1993 (GPRA).

 

Can we have an evidence-based government?

Jim Tankersley and Dylan Matthews, Wonkblog

If Washington ever hopes to provide the services voters say they want, at the tax rates voters say they’re willing to pay, economists say the government will need to ramp up its efforts to figure out which programs work and which ones don’t, and shift resources accordingly.

 

Analytics

Sketching the big picture on big data

Frank Konkel, Federal Computer Week

Experts may not yet agree on a clear-cut definition of big data, but new report suggests that this IT buzzword is chock-full of potential if several key challenges can be overcome.

 

Open Government/Transparency

Study: Citizen Budgeting Related to Better Outcomes

J.B. Wogan, Governing

Inviting public comment early in the budget process, and doing so in multiple ways, is closely associated with better performance outcomes, according to a new study in The American Review of Public Administration.

 

Performance Budgeting

Flaws in the Social Impact Bond/Pay for Success Craze

Jon Pratt, Nonprofit Quarterly

The concept of Social Impact Bonds is definitely taking off, with some big money and very well known supporters, but the author argues that two main claims for SIBs, more resources and better results, are admirable but speculative.

 

Performance budgeting in Austria

Andy Feldman, GovInnovator Blog

Podcast with Gerhard Steger, Budget Director for the Austrian Ministry of Finance, which has recently shifted its budget process from one focused on the question, “How much do we spend?” to one focused on “What results are we producing?

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Accountability and Performance Weekly (Oct. 13-19)

Performance Management

Program performance measures aren’t living up to their potential, scholars say
Kedar Pavgi, Government Executive
A new study looked at performance management reforms of 1993 and 2002 to help shape expectations and gain insight for the implementation of the GPRA Modernization Act. The study found that past reforms did not affect federal managers’ administrative decisions or their allocation of money, although the changes did result in managers refining program goals.
The Opening Door to Government Transformation
John Bernard, Better, Faster, Cheaper
How five things can set in motion real government transformation.
Performance pilot launching at Veterans Affairs
Amanda Palleschi, Government Executive
The Veterans Affairs Department’s National Cemetery Administration is joining a growing list of agencies signing on to a pilot program that aims to change performance appraisal procedures.
Government Reform: Insights for the Future of the Movement (Part 6)
John Kamensky, Business of Government
Several developing countries seem to be on the cutting edge of the global performance movement, offering both encouraging and cautionary insights for the movement.

Analytics

Building an Analytics Culture
John Kamensky, Business of Government
A new report by the Partnership for Public Service and the IBM Center details how using analytics to make better decisions is taking root in agencies across the government.  
Making data-based decisions part of agency culture
Charles Clark, Government Executive
Federal leaders at all levels must continually push the use of data analytics to improve agency decision making and build them into organizational culture.

Efficiency/Reorganization

Financing Efficiency in the Delivery of Social Services
Stephen Goldsmith, Better, Faster, Cheaper
Traditional approaches reward activities, not results. Some innovative new approaches aim to turn that around through Social Impact Bonds.

Innovation

What is Innovation in Government?
Bryan Klopack, Excellence in Government
Where does public sector innovation come from? What does it look like? Is it a way of thinking reserved exclusively for the SES and political appointees—or does it come from the ground up? Many emerging practices show it comes from both – and everyone in between.
Smart government IT can be a catalyst for change
Vance Hitch, Federal Computer Week
The current budget crisis could be an opportunity for federal CIOs to help their agencies build a smarter, more efficient and more cost-effective government.
Where are the bold ideas for remaking government?
Alan Balutis, Federal Computer Week
In an era of formidable challenges, America needs formidable, and novel, approaches to address them.
DARPA seeks the next great challenges
Amber Corrin, Federal Computer Week
In a new request for information, the Defense Advanced Research Project Agency is asking for input to identify the Grand Challenges of the 21st Century — part of a broader national innovation strategy under the Obama administration.
 

Open Government/Transparency

Can tech really help you engage? Insights from the Knight Foundation
Emily Jarvis, GovLoop
Two years ago the Knight Foundation launched their Tech for Engagement Initiative to find out if technology can accelerate the capacity of citizens to engage in their civic life in an easier and more effective way.
Making Citizens Part of Government
Robert O’Neill, Management Insights
Local governments are leading the way in engaging the public in decision-making. More and more, technology is the key.
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Accountability and Performance Weekly (Oct. 6-12)

Collaboration

The Next Four Years: Managing a Balancing Act
John Kamensky, Business of GovernmentAgency CFOs, CIOs, CAOs, CHCOs, and COOs have to find ways to connect with each other and to balance their customer service, compliance, and advisory roles.
 

Efficiency/Reorganization

Agencies take action as GAO knocks strategic sourcing effort
Matthew Weigelt, Federal Computer Week
After GAO found that agencies have made very little use of strategic sourcing, DOD and other agencies are pledging action to increase the use of strategic sourcing.
 

Innovation

Challenge.gov: Using Competitions and Awards to Spur Innovation
Kevin C. Desouza, IBM Center for the Business of Government
Government leaders are seeking new and innovative approaches to solve public problems. One new approach is the use of “challenges,” which use “crowdsourcing” to canvass solutions for particular problems.
How ‘Ideation’ Can Power Innovation
Neil Kleiman, Better, Faster, Cheaper
“Ideation” is defined as “directly examining a problem in a systematic way, amassing many possible solutions from many places, and then probing and testing those ideas to see which are likely to work.” Innovation delivery teams in several cities are putting this approach to the test.
Innovation At NWS: Data, Technology Fuel Advanced Tornado Forecasting
Judi Hasson, AOL Government
According to the article, “Technology and the ability to harness big data has drastically changed U.S. weather forecasting,” and the NWS’s efforts could be a model for other agencies that are developing their own prediction models for everything from economic data to the path of a disease.
Forging Governmental Change: Lessons from Transformations Led by Robert Gates of DOD and Francis Collins of NIH
Michael Keegan, Business of Government
How do leaders of very diverse agencies direct ambitious change? How do they achieve significant goals? What strategies do they use to overcome opposition and win allies? A new report from the IBM Center examines the roles played by Gates and Collins in leading transformation initiatives within their organizations.
 

Open Government/Transparency

Information Technology, Public Administration, and Citizen Participation: The Impacts of E-Government on Political and Administrative Processes
Hua Xu, Public Administration Review
The author writes that “the potential benefits of applying information and communications technologies in the public sector are manifold: improved transparency, accountability, and access and increased trust in government.”
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