Author Archives: aspacap

Performance Management Assessing Government Performance through the Lens of Public Sector Workers Michael Lipsky, Public Administration Review A review of Charles Goodsell’s new book, The New Case for Bureaucracy, which seeks to “transcend stereotypes about the agencies of administration that do … Continue reading →

Analytics/Evaluation Dean Silverman, IRS: Conversations on Using Analytics to Improve Mission Outcomes Brian Murrow, Business of Government Dean Silverman, Senior Advisor to the Commissioner in the Office of Compliance Analytics for the Internal Revenue Service, maps analytics to business values. … Continue reading →

Analytics/Evaluation Carter Hewgley, FEMA: Conversations on Using Analytics to Improve Mission Outcomes Brian Murrow, Business of Government The Director of Enterprise Analytics for the Federal Emergency Management takes an iterative approach to maturing strategic analytics with FEMAStat. How New Mexico … Continue reading →

Performance Management 10 ways to improve program management Shefali Kapadia, Federal News Radio The author examines best practices for acquisition program managers, but which are more broadly applicable as well. Analytics/Evaluation Malcolm Bertoni, FDA: Conversations on Using Analytics to Improve … Continue reading →

Performance Management Why Isn’t Performance Information Being Used? John Kamensky, Business of Government Champions of performance management in government are confounded. After decades of trying to integrate the use of performance information into agency decision-making, it still isn’t happening on … Continue reading →