Author Archives: aspacap

Does Performance Information Matter to Organizational Outcomes? American Review of Public Administration (Xu Han and Donald Moynihan) A study of Texas school districts, where performance management systems are mature, found that using performance information, especially for strategic planning purposes had strong … Continue reading →

December 2021 Issue of Government Finance Review Government Finance Officers Association Articles on how recipients of the GFOA 2021 Awards for Excellence in Government Finance broke new ground in data visualization, collaboration, culture change.  And an article on “The Accountability Trap” … Continue reading →

Biden Customer Experience Initiative to Assess Performance White House In a new executive order, the Biden Administration “will work to identify and define critical services that meet customers’ needs and expectations, assess performance delivery and report it publicly, incorporate customer … Continue reading →

Rooting for the Infrastructure Implementation Task Force Government Executive (Ed DeSeve) In November, President Biden signed an executive order establishing the Infrastructure Implementation Task Force. It will be co-chaired by Brian Deese, head of the National Economic Council, and Mitch Landrieu, … Continue reading →